Customer Experience Specialist - Temp

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica), and Frontier Farm Credit are financial cooperatives operating under shared management across eight states. Each association is owned by local farmers and ranchers but collaborates by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services. Our associations are united by a common mission to serve rural America and support each other, driving the success of farmers, ranchers, and agribusinesses we serve. We pride ourselves on being a great place to work, reflected in the relationships our team members foster with one another and with our customers. At Farm Credit Services of America (FCSAmerica), AgCountry Farm Credit Services (AgCountry), and Frontier Farm Credit (Frontier), we are committed to delivering top-notch service and support. We are seeking a dedicated and organized Customer Experience Specialist to join our dynamic team. This is a great opportunity for someone who thrives in a fast-paced environment and enjoys a variety of tasks. If you are proactive with strong organization and customer service skills, we would love to hear from you! Data Entry: Key in prequalification applications and maintain accurate records. Create and update customer records, prequalification applications, leads, and opportunities. Scan/Index: Scan documents, index them into our system, and ensure proper filing for easy retrieval. Document Preparation: Review documents to ensure complete application documentation is received. Office Coverage Support: Provide office coverage and support as needed. Assist with reporting and special projects. Education Requirements

High school diploma or equivalent. Years of Experience

Previous mortgage or banking industry experience preferred. Strong organizational skills and attention to detail. Excellent communication skills, both verbal and written. Ability to handle multiple tasks and prioritize effectively. Proficient in basic computer applications and office equipment. About Us: AgCountry has 45 offices based in Fargo, North Dakota, serving North Dakota, Minnesota, and Wisconsin. FCSAmerica, based in Omaha, NE, has 42 local offices serving Iowa, Nebraska, South Dakota, and Wyoming. Frontier Farm Credit has six offices in eastern Kansas. Together, we support nearly 82,000 producers and agribusinesses with over 2,600 employees providing lending, risk management, technology, commodity marketing, and education. AgCountry Farm Credit Services, ACA, Farm Credit Services of America, ACA, and Frontier Farm Credit, ACA are Equal Employment Opportunity employers, complying with all applicable laws. #J-18808-Ljbffr