Veterinary Receptionist Job at Southern Veterinary Partners in Floyds Knobs

Overview

Join to apply for the Veterinary Receptionist role at Southern Veterinary Partners.

Hillside Animal Clinic has been a trusted name in Floyds Knobs, Indiana, since 1973, providing exceptional care to Southern Indiana and the Louisville Metro area. We are proud to serve a diverse range of animals, from dogs and cats to horses, cows, llamas, alpacas, goats, sheep, rabbits, and more. Our services include boarding, surgery, ultrasound, radiography, dentistry, and 24-hour emergency care, ensuring our patients receive top-notch care whenever they need it.

If you’re a passionate veterinary professional eager to join a team that values collaboration and compassion, we invite you to apply and become part of our mission to deliver exceptional care to animals and their families.

As a Receptionist You Will

• Receive and place calls to clients for the purpose of scheduling.
• Prioritize multiple tasks in a calm, organized manner.
• Maintain proper documentation through client and pet records, including referral documentation and previous medical history.
• Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments.
• Utilize hospital computer systems to document medical records and communicate with clients and teammates.
• Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
• Provide excellent customer service and professional communication with clients and teammates.
• Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and other hospital services/procedures.
• Maintain a positive attitude in all interactions with clients, pets and teammates.
• Demonstrate empathy toward clients and treat pets with compassion and respect.
• Utilize standard office and business equipment.
• Display knowledge of veterinary medical terminology and procedures.
• Maintain a flexible schedule including some weekend and holiday shifts.
• Experience with veterinary software is preferred.
• Work independently on assigned tasks as well as accept direction on given assignments.
• Demonstrate organizational skills and strong verbal and written communication.
• Ability to manage stressful situations with good judgment.
• Pay range of $12.35-$20.90/hour based on experience.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term Disability
• Paid Time Off (Vacation & Public Holidays) - for eligible positions only
• Educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
• Teladoc - FREE doctor access 24/7
• Discounted Veterinary Care
• EAP (Employee Assistance Program)
• Access to a large network of veterinary professionals for collaboration and career growth
• Opportunity to make an impact in your community while tackling a variety of tasks

About Mission Pet Health

Veterinarian-led. People-focused. Pet-obsessed. That’s Mission Pet Health in a nutshell!

We were founded by veterinarians who believe local practices thrive when autonomy, collaboration, and medical excellence lead the way. Driving our WAG values - Work Together, Amaze, and Grow - we aim to have a tangible, lasting impact for our teams, the communities we serve, and the pets we care for.

Mission Pet Health provides world-class support to hospital teams on a hyper-local basis. Our Home Office teams manage back-end operations so hospital teams can focus on medicine and patient care. We are based in Birmingham, AL, with a presence across 850+ animal hospitals and 20,000+ teammates nationwide. We have earned recognition on workplace ranking lists and were named one of the Most Loved Workplaces by Newsweek in 2024.

Seniorilty level

• Not Applicable

Employment type

• Full-time

Job function

• Health Care Provider
• Industries: Veterinary Services

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