Creative Financial Staffing
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IT Administrator
role at
Creative Financial Staffing (CFS) Location:
Grand Rapids, MI | Onsite Employment Type:
Full-time | Permanent Salary:
$65,000$75,000 + bonus Overview
The IT Administrator will be a hands-on, service-oriented IT professional responsible for the configuration, administration, and support of Cisco networking infrastructure as well as core systems and end-user technologies. This role will spend the majority of time on Cisco networking, including switches, routers, firewalls, and wireless, while also supporting VMware, Microsoft 365, and Windows Server environments. The position requires both technical depth and the flexibility to wear multiple hats, ensuring stable, secure, and reliable technology operations for the organization. Key Responsibilities
Configure, administer, and troubleshoot Cisco networking infrastructure, including switches, routers, wireless, and Firepower firewalls. Perform network moves, adds, changes, and support projects such as a new colocation disaster recovery site. Provide Tier 12 helpdesk support for hardware, software, and user issues across the organization. Manage and support Microsoft 365, including account provisioning, Teams, SharePoint, and Exchange Online (migration in process). Perform systems administration within a VMware and Windows Server environment, including Active Directory / Entra ID, DNS, DHCP, and Group Policy. Maintain network and systems documentation, diagrams, and procedures. Collaborate with IT leadership on new technology initiatives and best practices. Required Skills & Qualifications
2+ years of hands-on Cisco networking experience (switches, routers, firewalls, wireless). Strong troubleshooting skills with proven ability to resolve networking issues. Experience with VMware and Windows Server administration. Familiarity with Microsoft 365, Exchange Online, and identity management. Excellent problem-solving and customer service skills. Strong communication abilities and willingness to work face-to-face with users. Preferred / Bonus Skills
Cisco CCNA certification. Experience with Firepower firewalls. Office 365 / Azure administration. Exposure to cybersecurity practices and tools. Experience supporting both system infrastructure and end users in a professional services environment. Benefits
Competitive compensation package with bonus opportunity. Excellent benefits, including HSA match, 401k with match, front-loaded PTO, parental leave, and more. Long-tenured, people-focused leadership with a track record of employee growth and stability. Seniority level
Entry level Industries
Accounting Note: This description reflects the responsibilities and qualifications of the IT Administrator role as advertised by Creative Financial Staffing (CFS). #J-18808-Ljbffr
IT Administrator
role at
Creative Financial Staffing (CFS) Location:
Grand Rapids, MI | Onsite Employment Type:
Full-time | Permanent Salary:
$65,000$75,000 + bonus Overview
The IT Administrator will be a hands-on, service-oriented IT professional responsible for the configuration, administration, and support of Cisco networking infrastructure as well as core systems and end-user technologies. This role will spend the majority of time on Cisco networking, including switches, routers, firewalls, and wireless, while also supporting VMware, Microsoft 365, and Windows Server environments. The position requires both technical depth and the flexibility to wear multiple hats, ensuring stable, secure, and reliable technology operations for the organization. Key Responsibilities
Configure, administer, and troubleshoot Cisco networking infrastructure, including switches, routers, wireless, and Firepower firewalls. Perform network moves, adds, changes, and support projects such as a new colocation disaster recovery site. Provide Tier 12 helpdesk support for hardware, software, and user issues across the organization. Manage and support Microsoft 365, including account provisioning, Teams, SharePoint, and Exchange Online (migration in process). Perform systems administration within a VMware and Windows Server environment, including Active Directory / Entra ID, DNS, DHCP, and Group Policy. Maintain network and systems documentation, diagrams, and procedures. Collaborate with IT leadership on new technology initiatives and best practices. Required Skills & Qualifications
2+ years of hands-on Cisco networking experience (switches, routers, firewalls, wireless). Strong troubleshooting skills with proven ability to resolve networking issues. Experience with VMware and Windows Server administration. Familiarity with Microsoft 365, Exchange Online, and identity management. Excellent problem-solving and customer service skills. Strong communication abilities and willingness to work face-to-face with users. Preferred / Bonus Skills
Cisco CCNA certification. Experience with Firepower firewalls. Office 365 / Azure administration. Exposure to cybersecurity practices and tools. Experience supporting both system infrastructure and end users in a professional services environment. Benefits
Competitive compensation package with bonus opportunity. Excellent benefits, including HSA match, 401k with match, front-loaded PTO, parental leave, and more. Long-tenured, people-focused leadership with a track record of employee growth and stability. Seniority level
Entry level Industries
Accounting Note: This description reflects the responsibilities and qualifications of the IT Administrator role as advertised by Creative Financial Staffing (CFS). #J-18808-Ljbffr