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Zurich North America

Business Systems Analyst II

Zurich North America, Schaumburg, Illinois, us, 60159

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Overview

Zurich North America is hiring a

Business Systems Analyst II

to work on Salesforce application maintenance and production duties. This role reports to a Business Analysis Manager, Salesforce and is in a hybrid schedule. Responsibilities

Requirements gathering and documentation for enhancements and maintenance, production support and operations. Increasing digital experience for external users of Salesforce as the portal is outward facing for Brokers and Customers. Work on internal facing Salesforce applications. Projects are small to medium size in complexity. Collaborate with technical teams and business stakeholders on requirements in an agile development environment. Basic Qualifications

Bachelor's Degree in Business Administration or Computer Science or Engineering and 5 or more years of experience in the Information Technology area OR High School Diploma or Equivalent and 7 or more years of experience in the Information Technology area AND Process reengineering (e.g., LEAN/Six Sigma, Continuous improvement methodologies) Process modeling tools Business Systems Integration Preferred Qualifications

Requirements gathering and documentation experience. Experience working with Salesforce. Agile methodology experience. MS Office Suite experience. Zurich systems and applications experience. Experience in intermediate complex enterprise projects. Ability to identify and consider business implications of applying technology to the current business environment. General knowledge of the financial services industry including insurance business processes and processing. Strong problem-solving and analytical skills. Strong written and verbal communication skills; ability to tailor approach based on audience and message. Hands-on experience with change management tools/methodologies. Compensation and Logistics

Proposed salary range: $71,100.00 - $116,500.00, with short-term incentive bonus eligibility set at 10%. Location(s): AM - Schaumburg Remote Working: Hybrid Employment Type: Full Time Employment Sponsorship Offered: No Equal Opportunity

Zurich North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Zurich does not accept unsolicited resumes from search firms or employment agencies. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. #J-18808-Ljbffr