Indiana Regional Medical Center
Surgery Scheduler - IRMC Physician Group - Urology department - Full Time
Indiana Regional Medical Center, Indiana, Pennsylvania, us, 15705
Surgery Scheduler - IRMC Physician Group - Urology department - Full Time
Join to apply for the
Surgery Scheduler - IRMC Physician Group - Urology department - Full Time
role at
Indiana Regional Medical Center Surgery Scheduler - IRMC Physician Group - Urology department - Full Time
1 day ago Be among the first 25 applicants Join to apply for the
Surgery Scheduler - IRMC Physician Group - Urology department - Full Time
role at
Indiana Regional Medical Center Perform pre-registration function in conjunction with the office, OR, preregistration department and/or surgery centers. Provide excellent customer service during phone calls to patients to obtain or verify demographic information, insurance information and other required data. To verify eligibility of patient’s insurance and discuss the correct discrepancies with the patient at the time of preregistration: to communicate hospital policy on collection of patient’s out of pocket responsibility and inform patient of amount to be paid at time prior to service. To provide patient with instructions relative to a scheduled appointment/procedure and answer customers’ questions about their anticipated service. To discuss financial options available for payment of patient liability and refer patients to Financial Counselors for pre-collection or assistance in application for financial assistance programs. Maintain a high standard of accuracy in pre-registration to facilitate a smooth registration process for the patient upon arrival for service and final registration. Collects copays or coinsurances from insured patients and provided receipts when warranted. Answers telephones, screens and directs incoming calls and messages to the appropriate party according to organization policy. Generates surgical lists and communicates the schedules to the rest of the office, billing department and Providers in a timely manner. Maintains an accurate filing system for insurance eligibility lists and office forms related to the position Follows up with no-shows or cancelation when appropriate. Also will confirm procedures with the patients in a timely manner prior as a reminder to the patient. Maintains an orderly, neat and clean work area. Travel to other IPG offices when needed to cover when requested. Performs other tasks as requested.
Job Details
Description
Job Responsibilities:
Perform pre-registration function in conjunction with the office, OR, preregistration department and/or surgery centers. Provide excellent customer service during phone calls to patients to obtain or verify demographic information, insurance information and other required data. To verify eligibility of patient’s insurance and discuss the correct discrepancies with the patient at the time of preregistration: to communicate hospital policy on collection of patient’s out of pocket responsibility and inform patient of amount to be paid at time prior to service. To provide patient with instructions relative to a scheduled appointment/procedure and answer customers’ questions about their anticipated service. To discuss financial options available for payment of patient liability and refer patients to Financial Counselors for pre-collection or assistance in application for financial assistance programs. Maintain a high standard of accuracy in pre-registration to facilitate a smooth registration process for the patient upon arrival for service and final registration. Collects copays or coinsurances from insured patients and provided receipts when warranted. Answers telephones, screens and directs incoming calls and messages to the appropriate party according to organization policy. Generates surgical lists and communicates the schedules to the rest of the office, billing department and Providers in a timely manner. Maintains an accurate filing system for insurance eligibility lists and office forms related to the position Follows up with no-shows or cancelation when appropriate. Also will confirm procedures with the patients in a timely manner prior as a reminder to the patient. Maintains an orderly, neat and clean work area. Travel to other IPG offices when needed to cover when requested. Performs other tasks as requested.
General Tasks
Cover office operations as needed Adhere to IHPS Policies and procedures Model appropriate customer services with patient, physicians, and employees Assist the Provider by sending approved electronic prescription via the electronic health record
Qualifications
Minimum Education required:
Must be a high school graduate. Business or medical secretarial graduate or equivalent preferred. Current CPR certification preferred.
Knowledge Of:
Modern operational method germane to a medical practice; clerical equipment, operations and processes; must have basic understanding of medical terms and abbreviations; usage of computer systems; various medical forms, reports and processing methods; possess a fundamental knowledge of basic billing procedures; individuals working in front office must have a clear understanding of the confidentiality laws that govern the patient/physician relationship.
Ability To:
Make a great first impression and sustain it; answer multilane telephones; operate a 10-key adding machine by touch; operate or learn to operate automated systems, personal computers and fax machines; employ tact, diplomacy and compassion with all types of people; communicate well irrespective of the medium; exhibit strong interpersonal skills; maintain cooperative relationships with staff members, patients and physicians; communicate clearly and concisely; process a variety of medical reports and correspondence; follow set outlines and be alert to variations and make decisions accordingly; persons working in this position must maintain organized and accurate records; exercise team coordination skills; serve as patient advocate; understand and enforce the financial policy of the practice and recognize and correct costly data capture errors.
The IRMC Physician Group is proud to maintain a great work-life balance & company culture, competitive salary & benefits, and career advancement opportunities.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Health Care Provider Industries Hospitals and Health Care Referrals increase your chances of interviewing at Indiana Regional Medical Center by 2x Get notified about new Surgery Scheduler jobs in
Indiana, PA . Patient Access Representative - Full Time
Patient Access Representative (Switchboard Operator) - Full Time
Patient Access Representative (Chestnut Ridge) - Part Time
Patient Service Representative I- IRMC Physician Group - Full Time
Office Assistant IRMC Physician Group - Full Time
Office Assistant- IRMC Physician Group - Maxillofacial Surgery - Full Time
Registration Specialist - Pain and Neurology Outpatient Clinic
Front Office Assistant - CPG East Hills Primary Care
Business & Enterprise Division - Administrative Assistant
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Join to apply for the
Surgery Scheduler - IRMC Physician Group - Urology department - Full Time
role at
Indiana Regional Medical Center Surgery Scheduler - IRMC Physician Group - Urology department - Full Time
1 day ago Be among the first 25 applicants Join to apply for the
Surgery Scheduler - IRMC Physician Group - Urology department - Full Time
role at
Indiana Regional Medical Center Perform pre-registration function in conjunction with the office, OR, preregistration department and/or surgery centers. Provide excellent customer service during phone calls to patients to obtain or verify demographic information, insurance information and other required data. To verify eligibility of patient’s insurance and discuss the correct discrepancies with the patient at the time of preregistration: to communicate hospital policy on collection of patient’s out of pocket responsibility and inform patient of amount to be paid at time prior to service. To provide patient with instructions relative to a scheduled appointment/procedure and answer customers’ questions about their anticipated service. To discuss financial options available for payment of patient liability and refer patients to Financial Counselors for pre-collection or assistance in application for financial assistance programs. Maintain a high standard of accuracy in pre-registration to facilitate a smooth registration process for the patient upon arrival for service and final registration. Collects copays or coinsurances from insured patients and provided receipts when warranted. Answers telephones, screens and directs incoming calls and messages to the appropriate party according to organization policy. Generates surgical lists and communicates the schedules to the rest of the office, billing department and Providers in a timely manner. Maintains an accurate filing system for insurance eligibility lists and office forms related to the position Follows up with no-shows or cancelation when appropriate. Also will confirm procedures with the patients in a timely manner prior as a reminder to the patient. Maintains an orderly, neat and clean work area. Travel to other IPG offices when needed to cover when requested. Performs other tasks as requested.
Job Details
Description
Job Responsibilities:
Perform pre-registration function in conjunction with the office, OR, preregistration department and/or surgery centers. Provide excellent customer service during phone calls to patients to obtain or verify demographic information, insurance information and other required data. To verify eligibility of patient’s insurance and discuss the correct discrepancies with the patient at the time of preregistration: to communicate hospital policy on collection of patient’s out of pocket responsibility and inform patient of amount to be paid at time prior to service. To provide patient with instructions relative to a scheduled appointment/procedure and answer customers’ questions about their anticipated service. To discuss financial options available for payment of patient liability and refer patients to Financial Counselors for pre-collection or assistance in application for financial assistance programs. Maintain a high standard of accuracy in pre-registration to facilitate a smooth registration process for the patient upon arrival for service and final registration. Collects copays or coinsurances from insured patients and provided receipts when warranted. Answers telephones, screens and directs incoming calls and messages to the appropriate party according to organization policy. Generates surgical lists and communicates the schedules to the rest of the office, billing department and Providers in a timely manner. Maintains an accurate filing system for insurance eligibility lists and office forms related to the position Follows up with no-shows or cancelation when appropriate. Also will confirm procedures with the patients in a timely manner prior as a reminder to the patient. Maintains an orderly, neat and clean work area. Travel to other IPG offices when needed to cover when requested. Performs other tasks as requested.
General Tasks
Cover office operations as needed Adhere to IHPS Policies and procedures Model appropriate customer services with patient, physicians, and employees Assist the Provider by sending approved electronic prescription via the electronic health record
Qualifications
Minimum Education required:
Must be a high school graduate. Business or medical secretarial graduate or equivalent preferred. Current CPR certification preferred.
Knowledge Of:
Modern operational method germane to a medical practice; clerical equipment, operations and processes; must have basic understanding of medical terms and abbreviations; usage of computer systems; various medical forms, reports and processing methods; possess a fundamental knowledge of basic billing procedures; individuals working in front office must have a clear understanding of the confidentiality laws that govern the patient/physician relationship.
Ability To:
Make a great first impression and sustain it; answer multilane telephones; operate a 10-key adding machine by touch; operate or learn to operate automated systems, personal computers and fax machines; employ tact, diplomacy and compassion with all types of people; communicate well irrespective of the medium; exhibit strong interpersonal skills; maintain cooperative relationships with staff members, patients and physicians; communicate clearly and concisely; process a variety of medical reports and correspondence; follow set outlines and be alert to variations and make decisions accordingly; persons working in this position must maintain organized and accurate records; exercise team coordination skills; serve as patient advocate; understand and enforce the financial policy of the practice and recognize and correct costly data capture errors.
The IRMC Physician Group is proud to maintain a great work-life balance & company culture, competitive salary & benefits, and career advancement opportunities.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Health Care Provider Industries Hospitals and Health Care Referrals increase your chances of interviewing at Indiana Regional Medical Center by 2x Get notified about new Surgery Scheduler jobs in
Indiana, PA . Patient Access Representative - Full Time
Patient Access Representative (Switchboard Operator) - Full Time
Patient Access Representative (Chestnut Ridge) - Part Time
Patient Service Representative I- IRMC Physician Group - Full Time
Office Assistant IRMC Physician Group - Full Time
Office Assistant- IRMC Physician Group - Maxillofacial Surgery - Full Time
Registration Specialist - Pain and Neurology Outpatient Clinic
Front Office Assistant - CPG East Hills Primary Care
Business & Enterprise Division - Administrative Assistant
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr