ICE
Software Compliance Engineer, IT Asset Management
ICE, Jacksonville, Florida, United States, 32290
Software Compliance Engineer, IT Asset Management
Join to apply for the Software Compliance Engineer, IT Asset Management role at ICE. Job Purpose Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work with cutting-edge technology and business challenges in the financial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. Overview The SAM Compliance Engineer plays a critical role in ensuring software compliance and support audit readiness. Using ServiceNow SAM Pro, this role ensures that software asset management tooling and compliance management is operating effectively. Responsibilities
License Compliance: Ongoing review of industry and best practices of licensing changes as it relates to internal systems and processes to ensure proper license usage and compliance; End-user devices, On-premises and Cloud Infrastructure devices. Contracts Review: Ability to review software vendor contracts to assess and determine licensing, usage and compliance needs. Audit Support: Prepare cost and usage reports for internal and/or vendor audits. Operational Improvements: Identify opportunities to improve operations via process improvements and/or automation. Reporting: Generate monthly license position reports, dashboards, and financial summaries. SAM Compliance Tooling: Administration of tools such as ILMT, License Servers, SAMPro configuration (DMAP, SW Models, Entitlements, SAMPro Workspace), File Based. Software Asset Management Operations: Develop and maintain a deep understanding of the software asset lifecycle, IT Asset Management policies, SAM procedures, the data model and functionality of the CMDB and software asset management tools in ServiceNow. Understand License Terms: Thoroughly review and comprehend the terms and conditions of software license agreements and understand the systems we have to maintain compliance; including but not limited to open source and commercial libraries. Maintain Centralized License Inventory: Ensure completeness of software license inventory in a ServiceNow CMDB; maintain records of software purchases and licenses; onboard and manage licenses acquired by other groups or through acquisition activities. Manage Overall License Position and Usage Tracking Strategy: Develop and partner with stakeholders to develop methods and implement systems/procedures to manage and track usage and licenses effectively; monitor how licenses are used and assigned within the organization. Conduct Regular Audits: Regularly assess compliance with license terms, identify discrepancies and trends. Ongoing Compliance Awareness and Education: Educate and train staff on software compliance, policies and tools. SAM Reporting: Develop and maintain core data and metrics in the form of live ServiceNow Reports and/or dashboards. Software Discovery Management: Ensure data collection to support the SAM License Compliance Program; co-manage data enrichment from data/discovery sources to ensure coverage; may manage and/or own discovery tools as needed. Prepare reports for ICE management and external vendors/auditors. Knowledge and Experience (Required)
3+ years’ experience in Software Asset Management, end user, infrastructure and Cloud license compliance Experience with ServiceNow SAM Pro, including license workbench and reconciliation jobs Administration of IBM’s ILMT Strong understanding of software licensing (IBM, Microsoft, Adobe, Oracle, etc.) Strong license compliance experience Advanced data analysis using Excel, formulas or other data analysis tools Bachelor’s degree in computer science, Business Administration, Finance or Information Technology Certifications in SAM (e.g., CSAM, ServiceNow SAM Pro) Strong written and verbal communication skills; ability to prepare and give presentations Ability to multitask and work independently on multiple projects Ability to perform well under pressure Ability to create diagrams, business processes, workflow and/or entity relationship diagrams Preferred
Working experience on Tanium, Axonius or JAMf ServiceNow Software Discovery Investigations Python, Perl or scripting skills AI-driven automation, prompt engineering and LLM integration 1+ years CMDB and Hardware Asset Management experience Seniority level
Not Applicable Employment type
Full-time Job function
Management and Manufacturing
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Join to apply for the Software Compliance Engineer, IT Asset Management role at ICE. Job Purpose Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work with cutting-edge technology and business challenges in the financial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. Overview The SAM Compliance Engineer plays a critical role in ensuring software compliance and support audit readiness. Using ServiceNow SAM Pro, this role ensures that software asset management tooling and compliance management is operating effectively. Responsibilities
License Compliance: Ongoing review of industry and best practices of licensing changes as it relates to internal systems and processes to ensure proper license usage and compliance; End-user devices, On-premises and Cloud Infrastructure devices. Contracts Review: Ability to review software vendor contracts to assess and determine licensing, usage and compliance needs. Audit Support: Prepare cost and usage reports for internal and/or vendor audits. Operational Improvements: Identify opportunities to improve operations via process improvements and/or automation. Reporting: Generate monthly license position reports, dashboards, and financial summaries. SAM Compliance Tooling: Administration of tools such as ILMT, License Servers, SAMPro configuration (DMAP, SW Models, Entitlements, SAMPro Workspace), File Based. Software Asset Management Operations: Develop and maintain a deep understanding of the software asset lifecycle, IT Asset Management policies, SAM procedures, the data model and functionality of the CMDB and software asset management tools in ServiceNow. Understand License Terms: Thoroughly review and comprehend the terms and conditions of software license agreements and understand the systems we have to maintain compliance; including but not limited to open source and commercial libraries. Maintain Centralized License Inventory: Ensure completeness of software license inventory in a ServiceNow CMDB; maintain records of software purchases and licenses; onboard and manage licenses acquired by other groups or through acquisition activities. Manage Overall License Position and Usage Tracking Strategy: Develop and partner with stakeholders to develop methods and implement systems/procedures to manage and track usage and licenses effectively; monitor how licenses are used and assigned within the organization. Conduct Regular Audits: Regularly assess compliance with license terms, identify discrepancies and trends. Ongoing Compliance Awareness and Education: Educate and train staff on software compliance, policies and tools. SAM Reporting: Develop and maintain core data and metrics in the form of live ServiceNow Reports and/or dashboards. Software Discovery Management: Ensure data collection to support the SAM License Compliance Program; co-manage data enrichment from data/discovery sources to ensure coverage; may manage and/or own discovery tools as needed. Prepare reports for ICE management and external vendors/auditors. Knowledge and Experience (Required)
3+ years’ experience in Software Asset Management, end user, infrastructure and Cloud license compliance Experience with ServiceNow SAM Pro, including license workbench and reconciliation jobs Administration of IBM’s ILMT Strong understanding of software licensing (IBM, Microsoft, Adobe, Oracle, etc.) Strong license compliance experience Advanced data analysis using Excel, formulas or other data analysis tools Bachelor’s degree in computer science, Business Administration, Finance or Information Technology Certifications in SAM (e.g., CSAM, ServiceNow SAM Pro) Strong written and verbal communication skills; ability to prepare and give presentations Ability to multitask and work independently on multiple projects Ability to perform well under pressure Ability to create diagrams, business processes, workflow and/or entity relationship diagrams Preferred
Working experience on Tanium, Axonius or JAMf ServiceNow Software Discovery Investigations Python, Perl or scripting skills AI-driven automation, prompt engineering and LLM integration 1+ years CMDB and Hardware Asset Management experience Seniority level
Not Applicable Employment type
Full-time Job function
Management and Manufacturing
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