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BruntWork

Service Data Analyst

BruntWork, San Diego, California, United States, 92189

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Overview

This is a remote position. This is a skilled Data Analyst role and a crucial member of the DataOps team, providing real-time analytics support and insights to drive business growth. You will transform complex data sets into

actionable insights. Responsibilities

Work directly with Negotiations and Client Success teams on a daily basis as an embedded analyst, providing real-time support and insights for decision-making Collaborate with the DataOps team to maintain data pipelines, maintain data quality, and implement best practices for data governance Be a Negotiations and Client Success data subject-matter expert Analyze trends, customer behavior patterns, and utilization of team Create and maintain dashboards and regular reports to track KPIs, service metrics across multiple channels Collaborate to identify opportunities for growth and optimization through data-driven insights Develop and implement tracking systems for new initiatives and programs Clean, validate, and process large datasets from various sources including CRM systems, marketing platforms, and service databases Present findings and recommendations to stakeholders in clear, actionable formats Qualifications

Bachelor's degree in Analytics, Statistics, Business, Marketing, or related field 3+ years of progressive experience in data analysis, with at least 2 years focusing on Negotiations and Client Success analytics Proficiency in SQL and Excel for data manipulation and analysis Experience with business intelligence tools (e.g., Power BI, Looker) Excellent knowledge of statistical analysis and forecasting methods Technology Requirements

Computer System (Laptop or Desktop) Windows 10 or later Minimum Processor : Intel i5 (6th Gen) or AMD Ryzen 5 Additional Requirements

Requirements What Were Looking For : 4+ years of experience in sales (phone-based or inside sales strongly preferred) A compassionate, empathetic approach to sales and client conversations Strong consultative selling and active listening skills Ability to thrive in a high-volume, outbound calling environment Comfortable working Pacific Time business hours (Monday to Friday) Tech-savvy and organized, with solid note-taking and CRM experience Experience in US Markets is a strong plus. Submission of a voice recording via vocaroo.com discussing your sales expertise Whats in It for You

: Competitive commission structure Remote work with a supportive, development-driven culture Opportunities for growth and skill-building The chance to genuinely change lives for the better #J-18808-Ljbffr