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Extell

Senior Sales Manager

Extell, New York, New York, us, 10261

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Extell Hospitality Services is a dynamic extension of Extell Development Company, blending expertise in asset management, hotel and food & beverage operations with fiscal precision and innovative marketing. Headquartered in New York City and Deer Valley, Utah, Extell Hospitality Services is committed to elevating the art of hospitality with strategic, results-driven excellence. Description

Extell Hospitality Services

Extell Hospitality Services is a dynamic extension of Extell Development Company, blending expertise in asset management, hotel and food & beverage operations with fiscal precision and innovative marketing. Headquartered in New York City and Deer Valley, Utah, Extell Hospitality Services is committed to elevating the art of hospitality with strategic, results-driven excellence.

Location

Perfectly positioned at Rockefeller Centers doorstep with a birds eye view of the bustling plaza below, the 33-story design-forward hotel, developed by Extell, offers expansive, coveted views of the city skyline. The third New York City addition to the Kimpton portfolio, the striking tower features 529 guest rooms and inspired social spaces, including two full-service restaurants, a lobby lounge and a rooftop bar. Additional amenities include a fitness center and two spaces to host unique meetings and social gatherings.

Overview

The Senior Sales Manager is a key position within the sales department responsible for total account management of assigned accounts. This role executes strategic account management principles to maximize revenue opportunities across transient, leisure, and group segments. The successful candidate will possess strong leadership skills, exceptional communication abilities, and a deep understanding of the hospitality sales landscape. They will be instrumental in driving the hotels success through strategic sales initiatives and exceptional client relationship management.

Key Responsibilities

Sales Strategy Development & Execution: Develop, implement and maintain business through proactive and reactive sales strategies to achieve individual and departmental hotel goals. Provide accurate forecasts of account performance against targets. Client Relationship Management: Build and maintain strong relationships with key clients, including meeting planners, corporate travel managers, and other industry professionals. Negotiate contracts and close deals. Provide exceptional customer service to clients. Collaborate with third-party booking platforms, revenue teams, and hospitality organizations to maximize exposure for bookings. Identify and develop new business opportunities. Market Analysis & Reporting: Monitor market trends and competitive activity. Analyze sales data and identify areas for improvement. Sales & Marketing Alignment: Collaborate with the marketing team to develop and execute marketing campaigns that support sales goals. Participate in marketing events and trade shows. Operational Excellence: Accurately document all sales activities in CRM. Deliver outstanding customer service with prompt responses to inquiries and bookings. Ensure thorough follow-up and communication with clients and internal clients. Manage sales resources and budgets effectively. Maintain and exceed brand standards and expectations of performance.

Qualifications

Qualifications

Experience: Minimum of 4 years experience in hotel sales required Education: Bachelors Degree preferred; equivalent experience will be considered Preferred Experience: Luxury/Upper Upscale Lifestyle experience In-depth knowledge of the New York City market Experience with IHG systems and processes Skills: Strong sales and negotiation skills Exceptional communication, interpersonal and presentation skills Ability to adapt and thrive in a fast-paced environment In-depth knowledge of hospitality industry reporting, regulations, and best practices Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Teams). Strong understanding of sales systems (Delphi), property management systems (PMS), and other relevant software.

Why Join Extell Hospitality Services?

EHS is dedicated to delivering exceptional hospitality through operational excellence and innovative strategies. This role provides an opportunity to lead a high-profile property and contribute to the success of a flagship operation in one of the worlds most dynamic environments.

Typical Compensation Range

Base Salary: $110K - $150K

Benefits:

Comprehensive health, dental, vision, 401(k) matching, and other standard perks.

Seniority level

Seniority level

Mid-Senior level Employment type

Employment type

Full-time Job function

Job function

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