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Desktop Support Tech II
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Jobs via Dice Dice is the leading career destination for tech experts at every stage of their careers. Our client, Compucom, is seeking the following. Apply via Dice today! At
CompucomStaffing , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified
Desktop Support Technician
to join their team onsite in Loves Park, IL and provide end-user support. Duties and Responsibilities
Troubleshoots, images, wipes, configures, orders, and ships out laptop computers, iPads, and mobile phones (iOS and Android) Performs computer hardware, software, and mobile phone troubleshooting Orders and replaces computer parts as needed Follows and documents troubleshooting processes Maintains, upgrades, replaces, identifies, and analyzes defective hardware or software Works well independently as well as within a team Represents company in a professional and businesslike manner and communicates effectively with customers and associates Skills and Qualifications
Must have 3+ years of Desktop Support and Customer Service experience A+ certification is a plus but not required Must feel comfortable jumping in and being the first to work on a complex issue; driven to work on complex IT issues never encountered before Shows initiative and has go-getter attitude Exceptional technical troubleshooting skills; will need to be able to get up to speed quickly Must be self-motivated and enjoy working in a fast-paced, ever-changing work environment Must be comfortable with constant change; strong desire to learn; does well in fast paced environment ServiceNow experience not required but a plus Windows 10 and Mac OS experience Experience in an enterprise environment is a plus Wage Range
The rate for this position is between
$21.75 - $31.90 per hour . Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time. CompucomStaffing , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit; Employment type
Full-time Job function
Information Technology Industries
Software Development Referrals increase your chances of interviewing at Jobs via Dice by 2x Were looking forward to reviewing your application. #J-18808-Ljbffr
Desktop Support Tech II
role at
Jobs via Dice Dice is the leading career destination for tech experts at every stage of their careers. Our client, Compucom, is seeking the following. Apply via Dice today! At
CompucomStaffing , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified
Desktop Support Technician
to join their team onsite in Loves Park, IL and provide end-user support. Duties and Responsibilities
Troubleshoots, images, wipes, configures, orders, and ships out laptop computers, iPads, and mobile phones (iOS and Android) Performs computer hardware, software, and mobile phone troubleshooting Orders and replaces computer parts as needed Follows and documents troubleshooting processes Maintains, upgrades, replaces, identifies, and analyzes defective hardware or software Works well independently as well as within a team Represents company in a professional and businesslike manner and communicates effectively with customers and associates Skills and Qualifications
Must have 3+ years of Desktop Support and Customer Service experience A+ certification is a plus but not required Must feel comfortable jumping in and being the first to work on a complex issue; driven to work on complex IT issues never encountered before Shows initiative and has go-getter attitude Exceptional technical troubleshooting skills; will need to be able to get up to speed quickly Must be self-motivated and enjoy working in a fast-paced, ever-changing work environment Must be comfortable with constant change; strong desire to learn; does well in fast paced environment ServiceNow experience not required but a plus Windows 10 and Mac OS experience Experience in an enterprise environment is a plus Wage Range
The rate for this position is between
$21.75 - $31.90 per hour . Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time. CompucomStaffing , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit; Employment type
Full-time Job function
Information Technology Industries
Software Development Referrals increase your chances of interviewing at Jobs via Dice by 2x Were looking forward to reviewing your application. #J-18808-Ljbffr