Systems Administrator

Provide subject matter expertise in the design, configuration and implementation of the following applications within the current environment: Enterprise-Level monitoring including advanced troubleshooting with Microsoft System Center Operations Manager and Dynatrace for Enterprise-Level monitoring . Maintain and mature the ServiceNow Configuration Management Data Base. Maintain and enhance the ServiceNow Discovery Configurations. Identifying and correcting issues related to Configuration Management, Discovery and Service Mapping including Configuration Identification (CI) identification, reconciliation, normalization, ownership, and relationships. Develop CMDB Configuration Reports and Dashboards. Provide configuration support to Hardware and Software Asset Management as it relates to ITOM functionality. Provide support to requirement gathering sessions and user story development. Provide support to developers to ensure the quality and design of functional capabilities are realized. Research and evaluate technical solutions to make informed recommendations on the most appropriate, efficient and cost-effective solution based on the customer requirements and the statement of work. Perform and participate in product roadmap planning. Requirements: Minimum of 5 years relevant IT experience. Experience in enterprise monitoring, including advanced troubleshooting of complex environmentalapplication issues. Experience with Microsoft System Center Operations Manager and Dynatrace for Enterprise-Level monitoring . Bachelors degree in computer science, Engineering, or other related fields or equivalent professional experience. Effective troubleshooting skills across datacenter infrastructure components Network, F5, Operating Systems, SAN, Virtualization. Excellent communication skills to provide timely updates on any and all issues, projects, and troubleshooting. Preferred Qualifications: Dynatrace knowledge Certified ServiceNow Implementation Specialist - Discovery Certified ServiceNow Systems Administrator Minimum of 3 years of configuration with the ServiceNow platform Seniority level

Seniority level

Mid-Senior level Employment type

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Contract Job function

Job function

Information Technology Industries

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