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University of Utah

Manager, IT

University of Utah, Salt Lake City, Utah, United States, 84193

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M-F 8-5 with oncall responsibilities for after hours, weekend, holidays, etc.

Onsite position. VP Area VP Area President Department Department 01555 - UIT INFRASTRUCTURE & OPS Location Location Campus City City Salt Lake City, UT Type of Recruitment Type of Recruitment External Posting Pay Rate Range Pay Rate Range $80,000.00 - $90,000.00/Annually Close Date Close Date 09/25/2025 Priority Review Date (Note - Posting may close at any time) Job Summary This is an ONSITE position that will require on-call responsibilities.

The IT Manager is a dynamic and proactive leader, responsible for overseeing comprehensive IT projects, clients, and team members. The incumbent must be highly organized, adept in managing IT systems, have systems administration experience and be familiar with network concepts and configurations. This role requires the ability to train staff in new technologies, manage HR processes such as hiring and on boarding, supporting departmental projects, and creating support documentation. The incumbent must be well-versed in IT best practices, MDM solutions, and ITIL processes. Additionally, the IT Manager is expected to build client relationships, maintain a friendly demeanor, and collaborate with leadership to enhance support for the broader university community. Responsibilities Assist department leadership in all aspects of department operations. Design, develop, implement, and coordinate systems, policies and goals that support the organization and individual department IT needs. Manage IT staff for HR processes such as: recruiting, training, and coaching employees, communicating job expectations, holding staff accountable and appraising performance. Plan, organize, control, evaluate, assist, and oversee implementation of IT projects by developing, managing and acting as a systems administrator/engineer resource as needed. Ensure staff are utilizing standard processes and information systems to improve services and efficiencies. Maintain and audit equipment inventories for all clientele, including procurement and tracking processes. Manage yearly agreements or contracts for computer support of individual departments. Write technical and how-to documentation for staff projects and organize/manage the knowledge base. Manage and support the departments MDM solutions. Position requires travel on and off campus using personal vehicle. Expected to be part of an on-call rotation and be available outside of normal business hours for client or staff needs. Other duties as assigned.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Work Environment and Level of Frequency typically required Nearly Continuously: Office environment. Physical Requirements and Level of Frequency that may be required Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Minimum Qualifications Requires a Bachelors degree or equivalency (one year of education can be substituted for two years of related work experience) and at least 5 years of experience in the field or in a related area.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. Preferences Project management experience. Microsoft workstation and server with SCCM setup, configuration and maintenance experience. Use and/or knowledge of automation software solutions. Mac OS with Jamf management and configuration experience. Networking experience. ITIL Foundation Certification. A+, MCSE , CCNA , Network+, or other applicable certifications. Type Special Instructions Summary Additional Information About UIT

:

University Information Technology ( UIT )

, the central IT service provider for the University of Utah, reports to the Us

Chief Information Officer

and is responsible for many of the Us shared IT services including the wired and wireless network; Campus Information Services ( CIS ) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.

The University is a participating employer with Utah Retirement Systems (URS). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veterans status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinators office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/ Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South. Posting Specific Questions

Required fields are indicated with an asterisk (*). * Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)

Yes No

* How many years of related experience do you have?

None Less than 5 years At least 5 years, but less than 10 years 10 years or more

* How did you hear about this position?

University of Utah Web Page Internet: search engine, online job board, etc University of Utah employee referral Career Services/Campus Job Fair Community/Government Agency Other/Unknown

* How did you hear about this position?- University of Utah web page- Online- University of Utah employee referral- Career Services / Job Fair- Community / Government Agency- Other

(Open Ended Question)

Required Documents Resume Optional Documents

Cover Letter Historical Only Do Not Use See Description for More Information Appropriate discharge document (such as DD-2214) Veteran Only Historical Only Do Not Use See Document Description for More Information Addendum to the University of Utah Veteran Only University Human Resource Management 250 East 200 South, Suite 125 Salt Lake City, UT 84111 Contact us: (801) 581-2169 By Email: employment@utah.edu

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