SSI People
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Recruiting Manager/Delivery Manager at SSI People with IT Recruiting expertise
Position Overview As a Remote Support Engineer in the New York/NJ area, you will be responsible for overseeing critical IT system as well as managing security software, automating software deployments, and supporting Mac and Windows environments. The ideal candidate will have strong expertise in Mac administration, security software management, and automated deployment solutions. Key Responsibilities Administer and manage JumpCloud (highly preferred) or similar identity and access management platforms like Okta or Jamf. Oversee and troubleshoot Bitdefender security software across Mac and Windows devices. Support and maintain IT systems, with a strong focus on Mac administration (most clinics use Mac). Develop and implement automated software deployment solutions for Mac and Windows devices. Ensure IT security policies and best practices are enforced across all locations. Provide remote support and troubleshooting for veterinary clinic staff as needed. Monitor system performance and proactively address potential IT issues. Qualifications Experience with JumpCloud (preferred) or Okta/similar IAM platforms. Strong knowledge of Mac administration (required), with experience in Windows as well. Proficiency in automating software deployment on Mac and Windows devices. Experience managing security software, especially Bitdefender. Familiarity with IT security best practices and troubleshooting methodologies. Strong problem-solving skills and ability to work independently in a remote environment. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Contract Job function
Job function
Information Technology Industries
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Technical Support Specialist (TSS) FLEXO, NMW (BFL Product Line)
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Position Overview As a Remote Support Engineer in the New York/NJ area, you will be responsible for overseeing critical IT system as well as managing security software, automating software deployments, and supporting Mac and Windows environments. The ideal candidate will have strong expertise in Mac administration, security software management, and automated deployment solutions. Key Responsibilities Administer and manage JumpCloud (highly preferred) or similar identity and access management platforms like Okta or Jamf. Oversee and troubleshoot Bitdefender security software across Mac and Windows devices. Support and maintain IT systems, with a strong focus on Mac administration (most clinics use Mac). Develop and implement automated software deployment solutions for Mac and Windows devices. Ensure IT security policies and best practices are enforced across all locations. Provide remote support and troubleshooting for veterinary clinic staff as needed. Monitor system performance and proactively address potential IT issues. Qualifications Experience with JumpCloud (preferred) or Okta/similar IAM platforms. Strong knowledge of Mac administration (required), with experience in Windows as well. Proficiency in automating software deployment on Mac and Windows devices. Experience managing security software, especially Bitdefender. Familiarity with IT security best practices and troubleshooting methodologies. Strong problem-solving skills and ability to work independently in a remote environment. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Contract Job function
Job function
Information Technology Industries
Staffing and Recruiting Referrals increase your chances of interviewing at SSi People by 2x Get notified about new Technical Support Engineer jobs in
New York City Metropolitan Area . New York, NY $70,000.00-$80,000.00 3 weeks ago New York, NY $95,000.00-$130,000.00 1 month ago New York, NY $100,000.00-$130,000.00 1 week ago Technical Support Analyst / Customer Support Rep | 100% Remote | Perfect Engilsh Required | Construction SaaS | CLUE (getclue.com)
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Newark, NJ $165,000.00-$200,000.00 1 week ago Team Lead & Sr. Application Support Engineer
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Technical Support Specialist (TSS) FLEXO, NMW (BFL Product Line)
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr