WaFd Bank
Business Banking Relationship Manager
WaFd Bank, University Place, Washington, United States, 98467
Job Summary
Job Title:
Business Banking Relationship Manager Location:
US-WA-University Place The Business Banking Relationship Manager is responsible for developing a calling plan to maintain and grow existing relationships and for developing new relationships that meet our client selectivity, profitability appetite, and risk appetite. The Relationship Manager should have proven success in independently winning new relationships (credit and non-credit) and negotiating terms with minimal assistance. The role partners with Business Banking colleagues (Loan Coordinators, Loan Processors, Portfolio Managers, and Credit Administrators) to develop and maintain credit, depository, and treasury relationships with guidance from a Regional President or Executive Director. The role works closely with Treasury Management Officers and Treasury Analysts to grow and service the non-credit needs of business clients. For credit needs, the Relationship Manager uses a centralized underwriting channel. These positions develop and manage business banking relationships that meet established criteria for the Business Banking line, including LTOB > $500M and TRE > $5MM, with a focus on maximizing profitability while limiting credit risk. This role also upholds WaFd Banks value of being kind when servicing co-workers and clients. Key Functions / Responsibilities Engages in business development activities and solicitation of new business prospects; maintains a positive sales environment through education of the Bank's products and services; maintains active prospecting efforts, including identification, qualification and calling; investigates and follows up on significant changes in status of existing customers; balances prospecting efforts with quality customer maintenance responsibilities; meets with customers to discuss needs and outline appropriate Bank services; resolves customer concerns or problems as necessary. Establish, and negotiate where necessary, the terms under which credit will be extended, including the costs, repayment method and schedule, and collateral requirements. Developing a deep understanding of non-credit products. Leads engagement with clients and prospects to uncover opportunities and appropriate solutions to help clients manage cash flow efficiently. Performs all required portfolio management responsibilities, including monitoring of customers' financial reporting requirements and compliance with covenants. Stays current on all compliance training and adheres to Know Your Customer expectations and Bank Secrecy Act regulations. Seeks to be a trusted advisor by maintaining current knowledge on the customers' business and industry. Participates in networking to increase the Bank's visibility in the business communities we serve and to enhance new business opportunities. Serves as the primary contact for non-borrowing and borrowing clients for matters relating to other Bank services, including personal, private banking, and wealth management. Partners closely with SBA Loan Officers for credits requiring government guarantees. Counsels with and assists in the training, development and mentoring of Branch Managers. Adheres to bank policies and procedures to comply with federal regulations, including the Bank Secrecy Act, USA PATRIOT Act and OFAC regulations; ensures timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports and other recordkeeping requirements. Completes and passes all assigned eLearning courses and certifications as required. Avoids all real or perceived conflicts of interest and maintains client privacy and confidentiality. Completes special projects assigned by manager.
Qualifications
Education/Skills/Training: Bachelor's Degree or approved equivalent; completion of courses in finance, accounting and real estate analysis or equivalent training in commercial banking. Negotiating experience, accuracy, strong organizational skills, attention to detail and success working with clients with diverse banking needs. Effective verbal and written communication skills. Able to work independently with little supervision as well as in a team environment. Proficiency with Microsoft Office applications (Word, PowerPoint, Excel, Teams, Outlook, and Power BI); experience with nCino and Salesforce is desired.
Minimum of 2 years originating Business Loans up to $5MM through a centralized underwriting channel. Proven success in growing existing credit and deposit relationships, and in winning new relationships. Understanding of commercial lending terminology, fundamentals of sound credit underwriting, loan processing, loan documentation and lending procedures. Self-motivated and production-oriented with a desire to grow existing relationships and actively pursue business development.
Benefits
Paid time off for vacation, sick days and holidays Health insurance Stock options Bonus programs Generous 7% 401(k) employer matching* Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375 EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information Pay Transparency Nondiscrimination Provision - click here for more information California Consumer Privacy Act- CCPA 2025 Posted Date:
9/11/2025 #J-18808-Ljbffr
Job Title:
Business Banking Relationship Manager Location:
US-WA-University Place The Business Banking Relationship Manager is responsible for developing a calling plan to maintain and grow existing relationships and for developing new relationships that meet our client selectivity, profitability appetite, and risk appetite. The Relationship Manager should have proven success in independently winning new relationships (credit and non-credit) and negotiating terms with minimal assistance. The role partners with Business Banking colleagues (Loan Coordinators, Loan Processors, Portfolio Managers, and Credit Administrators) to develop and maintain credit, depository, and treasury relationships with guidance from a Regional President or Executive Director. The role works closely with Treasury Management Officers and Treasury Analysts to grow and service the non-credit needs of business clients. For credit needs, the Relationship Manager uses a centralized underwriting channel. These positions develop and manage business banking relationships that meet established criteria for the Business Banking line, including LTOB > $500M and TRE > $5MM, with a focus on maximizing profitability while limiting credit risk. This role also upholds WaFd Banks value of being kind when servicing co-workers and clients. Key Functions / Responsibilities Engages in business development activities and solicitation of new business prospects; maintains a positive sales environment through education of the Bank's products and services; maintains active prospecting efforts, including identification, qualification and calling; investigates and follows up on significant changes in status of existing customers; balances prospecting efforts with quality customer maintenance responsibilities; meets with customers to discuss needs and outline appropriate Bank services; resolves customer concerns or problems as necessary. Establish, and negotiate where necessary, the terms under which credit will be extended, including the costs, repayment method and schedule, and collateral requirements. Developing a deep understanding of non-credit products. Leads engagement with clients and prospects to uncover opportunities and appropriate solutions to help clients manage cash flow efficiently. Performs all required portfolio management responsibilities, including monitoring of customers' financial reporting requirements and compliance with covenants. Stays current on all compliance training and adheres to Know Your Customer expectations and Bank Secrecy Act regulations. Seeks to be a trusted advisor by maintaining current knowledge on the customers' business and industry. Participates in networking to increase the Bank's visibility in the business communities we serve and to enhance new business opportunities. Serves as the primary contact for non-borrowing and borrowing clients for matters relating to other Bank services, including personal, private banking, and wealth management. Partners closely with SBA Loan Officers for credits requiring government guarantees. Counsels with and assists in the training, development and mentoring of Branch Managers. Adheres to bank policies and procedures to comply with federal regulations, including the Bank Secrecy Act, USA PATRIOT Act and OFAC regulations; ensures timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports and other recordkeeping requirements. Completes and passes all assigned eLearning courses and certifications as required. Avoids all real or perceived conflicts of interest and maintains client privacy and confidentiality. Completes special projects assigned by manager.
Qualifications
Education/Skills/Training: Bachelor's Degree or approved equivalent; completion of courses in finance, accounting and real estate analysis or equivalent training in commercial banking. Negotiating experience, accuracy, strong organizational skills, attention to detail and success working with clients with diverse banking needs. Effective verbal and written communication skills. Able to work independently with little supervision as well as in a team environment. Proficiency with Microsoft Office applications (Word, PowerPoint, Excel, Teams, Outlook, and Power BI); experience with nCino and Salesforce is desired.
Minimum of 2 years originating Business Loans up to $5MM through a centralized underwriting channel. Proven success in growing existing credit and deposit relationships, and in winning new relationships. Understanding of commercial lending terminology, fundamentals of sound credit underwriting, loan processing, loan documentation and lending procedures. Self-motivated and production-oriented with a desire to grow existing relationships and actively pursue business development.
Benefits
Paid time off for vacation, sick days and holidays Health insurance Stock options Bonus programs Generous 7% 401(k) employer matching* Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375 EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EEO Policy Statement - WaFd Bank Know Your Rights: Workplace Discrimination is Illegal - click here for more information Pay Transparency Nondiscrimination Provision - click here for more information California Consumer Privacy Act- CCPA 2025 Posted Date:
9/11/2025 #J-18808-Ljbffr