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Bish's RV, Inc.

Customer Solutions Specialist - join our talent pool!

Bish's RV, Inc., Anderson, Indiana, United States, 46016

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Customer Solutions Specialist - join our talent pool!

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Customer Solutions Specialist - join our talent pool!

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Bish's RV, Inc. Customer Solutions Specialist - join our talent pool!

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Customer Solutions Specialist - join our talent pool!

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Bish's RV, Inc. Get AI-powered advice on this job and more exclusive features. Description

Are you a high-energy retail or service sales professional looking for your next challenge? As a Customer Solutions Specialist, youll guide customers through their service visits and introduce them to accessories, upgrades, and packages that enhance their RV lifestyle. This is a fast-paced, customer-facing role with clear goals, commission opportunities, and a path to long-term career growth. Target earnings: $60,000$80,000+, based on performance. Job Details

Description

Are you a high-energy retail or service sales professional looking for your next challenge? As a Customer Solutions Specialist, youll guide customers through their service visits and introduce them to accessories, upgrades, and packages that enhance their RV lifestyle. This is a fast-paced, customer-facing role with clear goals, commission opportunities, and a path to long-term career growth. Target earnings: $60,000$80,000+, based on performance.

Key Objectives

Deliver a smooth, engaging service experience that builds trust and drives return visits Identify and recommend service bundles, accessories, and upgrades aligned with customer needs and RV usage Convert service visits into long-term relationships and added sales opportunities Achieve and exceed monthly sales targets through high-quality customer interactions

Responsibilities

Welcome and assist customers during service check-ins and walk-ins Proactively recommend relevant upgrades, add-ons, and accessories Accurately quote prices and book service appointments Keep customers informed on their units progress and any new opportunities Maintain timely and professional communication throughout the customer journey Use CRM and scheduling tools to track leads, appointments, and service outcomes Support team members and participate in ongoing sales and service training

Key Competencies & Skills

Retail or service sales experience (automotive, powersports, or outdoor gear is a plus) Strong communication and persuasion skills with a consultative approach Highly motivated by commissions and performance-based pay Skilled at multitasking in a dynamic, fast-moving environment Positive, professional demeanor and appearance Team-oriented with the ability to work independently Availability to work Saturdays (never Sundays!) Neat, clean, and professional appearance Ability to pass a background check and drug test Demonstrate behaviors consistent with the Companys Vision, Mission, and Value in all interactions with customers and co-workers

Expected Results

Meet or exceed monthly service-related accessory and upgrade sales goals Maintain strong NPS (Net Promotor Score) through clear, positive communication Drive repeat business through excellent service and follow-up Minimize scheduling errors and ensure smooth service transitions for customers Contribute to a high-performing, team-driven culture within the service department

Resources

Product training and sales coaching CRM and scheduling software Clear commission structure and earning potential Supportive team environment with opportunity for advancement

Who We Are

Bishs RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.

Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employees success is unparalleled.

We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose." Our culture is built upon the foundation of these three core values: Being Genuine, Having Fun, and Driven by Results.

Perks

Comprehensive benefits package including medical, vision, dental, and other supplemental coverages Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement RV Borrowing Program Incredible Team Culture

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Bishs RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.

Seniority level

Seniority level

Entry level Employment type

Employment type

Full-time Job function

Job function

Consulting, Information Technology, and Sales Industries

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