Sales Development Representative Job at Casco International Inc in Shelby

Description:

Job Title: Sales Development Representative

Reports To: Director of Marketing

FLSA Status: Non-Exempt

Position Summary

A Sales Development Representative is responsible for finding and screening potential customers who could benefit from our products and services. As the first line of communication with a prospect, the ideal SDR has a strong understanding of the sales process and excels at researching leads, starting new relationships, and setting up sales closers for success. The SDR should be a quick learner who has strong communication skills and an ability to showcase our offerings in a compelling way. Every potential customer has an opportunity to boost top-line revenue growth, customer acquisition levels, and profitability.

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Utilize cold calls and email to generate new sales opportunities
• Identify the needs of prospects, and suggest appropriate products or services
• Build long-term, trusting relationships with prospects to qualify leads as sales opportunities
• Proactively seek new business opportunities in the market
• Set up meetings or calls between (prospective) customers and sales executives
• Report to marketing director with weekly, monthly, and quarterly result

Supervisory Responsibilities

This position does not have any supervisory responsibilities

Education

Bachelor’s degree preferred in related field or equivalent in work experience of 5 years of relevant work experience

Requirements:

Skills/Experience

• Required: Minimum of 5+ years of related Sales experience or equivalent combination of education and experience
• Required: Strategic selling skills and business planning
• Preferred: Experience within complex selling environments
• Required: History of success maintaining & developing key relationships
• Preferred: Proficient user of Microsoft Office Suite
• Preferred: Proficient user of Dynamics or related CRM
• Preferred: Possess strong communication skills, both oral and written
• Required: Strong organizational, interpersonal, and creative skills are necessary to meet the demands of the position
• Required: Be a team player – willing to work for the improvement of the team and its goals
• Preferred: Independent initiator with strong self-management skills
• Preferred: Attention to detail
• Preferred: Demonstrates C.A. Short Company’s values by acting with integrity, respect, and trust
• Required: Intermediate ability to create and/or update spreadsheets, and other company documents of various types
• Required: Intermediate ability to demonstrate accuracy and thoroughness
• Required: Intermediate ability to multi-task with accuracy
• Required: Expert customer service skills, over the phone and in person, with our customers and internal departments
• Required: Intermediate efficient time management
• Required: Excellent verbal communication skills
• Required: Ability to maintain a calm and polite manner in stressful situations
• Required: Professionalism

Core Competencies

Creativity

• Comes up with a lot of new and unique ideas
• Easily makes connections among previously unrelated notions
• Tends to be original and value-added in brainstorming settings

Perspective

• Looks toward the broadest possible view of an issue/challenge
• Has broad-ranging personal and business interests and pursuits
• Proposes future scenarios
• Thinks globally
• Can discuss multiple aspects and impacts of issues and project them into the future

Execute Core Values Operating Model

• Operational Excellence- Focus on the customer by doing what we said we would do
• We Collaborate- We collaborate for purpose
• Deliver Exceptional Service- We take care of our customers by exceeding their expectations
• Attention to Detail/Sense of Urgency- We must pull together and get the job done
• Lead with Integrity- We are honest and upfront in our work, with our colleagues and in our dealings with our customers and business partners
• Accountability: “All-In” Accountability

Team Player

• Can quickly find common ground and solve problems for the good of all
• Can represent his/her own interests and yet be fair to other groups
• Can solve problems with peers with minimum noise
• Is seen as a team player and is cooperative
• Easily gains trust and support of peers
• Encourages collaboration
• Be reliable, responsible, and flexible
• Always be ready to help

Communication

• Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization
• Provides individuals information so they can make accurate decisions
• Can speak and write clearly and succinctly in a variety of communication settings and styles

Sound Decision Making

• Makes good, timely decisions based upon a mixture of analysis, wisdom, experience, and judgment
• Most of his/her solutions and suggestions turn out to be correct and accurate when judged over time
• Sought out by others for advice and solution
• Consistent logic, rationality & objectivity in decision making
• Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure
• Has self-discipline to act on the best alternative

Humility

• Quickly admits flaws and mistakes
• Ask for help when need it
• Is careful to make others comfortable
• Is authentic
• Helps others save face in difficult situations
• Maximizes the contribution of all
• Encourages the expression of viewpoints from all concerned
• Is modest and self-effacing; Respects the views of others

Physical Demands

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 25lbs. Specific vision abilities may include the employee’s ability to see near and far distances.