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North Pacific Property Management

DIRECTOR OF PROPERTY MANAGEMENT

North Pacific Property Management, Seattle, Washington, us, 98127

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Company Overview: North Pacific Properties is a privately held and owner-operated professional property management company established in 2008. A traditional brokerage divided into three divisions: real estate, property management, and maintenance. For more information, visit

our website . We are currently seeking a Director of Property Management to lead our Property Management Division, which specializes in managing single family properties throughout the PNW. Responsibilities

Team Leadership:

Manage and oversee the Property Management Division, including a team of 16 property managers (1099) and a Property Management Supervisor (W2). Operational Oversight:

Coordinate activities and resources to achieve property objectives as set by the Director of Business Operations and the CEO. Policy Development:

Participate in creating strategies, operational procedures, and policies. Revenue Growth:

Assist in creating and executing strategies to increase portfolio and company revenue. Compliance:

Ensure all business practices comply with company policies, Fair Housing laws, the ADA, the Fair Credit Reporting Act, state statutes, and other relevant laws. Policy Implementation:

Enforce company policies within the property management team. Strategy Execution:

Collaborate with the Director of Business Operations and the CEO to develop and implement marketing and growth strategies. Quality Assurance:

Ensure operations meet established quality standards through proper procedures and processes. Relationship Management:

Maintain external relationships with clients, vendors, and residents to further company objectives and image. Administrative Efficiency:

Ensure efficient administrative practices, including scheduling, contracting, and record keeping. Financial Monitoring:

Regularly review financial information for accuracy and compliance. Performance Evaluation:

Conduct monthly report analyses to ensure that Key Performance Indicators (KPIs) are in line with business objectives. Problem Resolution:

Address and resolve business and personnel issues promptly. Legal Oversight:

Lead the resolution of legal and contractual disputes, keeping the CEO informed. Reporting:

Develop and submit required reports to the CEO within set guidelines. Industry Awareness:

Stay informed about industry trends, legal, regulatory, and technical changes, and communicate updates to the team. Meetings:

Conduct monthly property management meetings to update on policies, legislative changes, and technological improvements. Networking:

Participate with relevant outside organizations and activities to engage, promote, and enhance the company’s mission and reputation. Ideal Candidate Qualifications

Licensing:

Active Managing Broker’s license, or a Real Estate Broker’s License with the ability to obtain a Managing Broker’s license within six months of hire. Experience:

At least 5 years of residential property management experience and 5-7 years of managerial experience. Professionalism:

Must be able to work collaboratively and respectfully with peers, other team members and departments. Knowledge:

Strong understanding of WA landlord/tenant law, lease agreements, and security deposit disposition processes. Independence:

Ability to work independently in a fast-paced, changing environment. Software Proficiency:

Experience with AppFolio is preferred but not required. Transportation:

Reliable transportation is required.

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