Substance Salon & Barberspa
Receptionist
Salon Receptionist
Starts Immediately Location: Rutherford, NJ Business: Substance Salon & Barberspa Compensation: Starting at $17 per hour, with potential to earn $19+ per hour depending on performance and experience About Us
Substance Salon has proudly served the Rutherford and Bergen County community for over 16 years. We specialize in premium hair services, bespoke cuts, balayage, and men's grooming, with a reputation built on excellence, style, and luxury client experiences. We are seeking a Salon Receptionist / Front Desk Coordinator who is more than just the front desk. This role combines client service, sales, operations, and social media management
with a clear growth path into a future salon management role. Client Experience
Greet and engage all guests with professionalism and warmth Manage appointment bookings, confirmations, and schedule changes with accuracy Handle client check-ins, checkouts, and payment transactions smoothly Resolve client concerns in a timely, solution-oriented manner Sales Growth
Drive retail product sales by educating clients on benefits Support service sales by recommending add-ons and promotions Consistently aim to meet and exceed weekly and monthly sales targets Social Media and Marketing
Manage salon social media channels including Instagram, TikTok, and Facebook Create engaging posts, stories, and reels to highlight services and promotions Collaborate with stylists and management to capture authentic client content Operations and Administrative Support
Maintain salon cleanliness, organization, and presentation standards Assist with inventory, retail stock control, and supply ordering Support team scheduling, daily reporting, and operational flow Qualifications
Experience in a salon, spa, hospitality, or retail customer service environment preferred Strong communication and interpersonal skills with a client-first mindset Tech-savvy and comfortable learning scheduling and POS/CRM systems Social media management skills with an eye for content and branding Highly organized, detail-oriented, and able to multitask in a busy salon setting Who You Are
Mature, professional, and polished in both appearance and communication Stylish and in touch with beauty, fashion, and social trends Sales-minded with natural people skills that make guests feel welcome Strong in business administration and operations: organized, efficient, proactive Skilled in front desk duties including scheduling, guest check-in, payments, and client support Social media savvy, able to capture content and build authentic engagement Excited about the beauty industry and motivated to grow into a management role What We Offer
Starting pay at $17 per hour with potential to earn $19+ per hour depending on performance in sales, bookings, and retail/service results Retail and service sales bonuses Career path into salon management and leadership Ongoing education and exposure to the latest in beauty and wellness A creative, professional, and supportive salon culture Work Schedule
8 hour shift Monday to Friday Weekend availability Supplemental Pay
Commission pay Bonus pay Tips Benefits
Flexible schedule Paid time off 401(k) Referral program Employee discount
Salon Receptionist
Starts Immediately Location: Rutherford, NJ Business: Substance Salon & Barberspa Compensation: Starting at $17 per hour, with potential to earn $19+ per hour depending on performance and experience About Us
Substance Salon has proudly served the Rutherford and Bergen County community for over 16 years. We specialize in premium hair services, bespoke cuts, balayage, and men's grooming, with a reputation built on excellence, style, and luxury client experiences. We are seeking a Salon Receptionist / Front Desk Coordinator who is more than just the front desk. This role combines client service, sales, operations, and social media management
with a clear growth path into a future salon management role. Client Experience
Greet and engage all guests with professionalism and warmth Manage appointment bookings, confirmations, and schedule changes with accuracy Handle client check-ins, checkouts, and payment transactions smoothly Resolve client concerns in a timely, solution-oriented manner Sales Growth
Drive retail product sales by educating clients on benefits Support service sales by recommending add-ons and promotions Consistently aim to meet and exceed weekly and monthly sales targets Social Media and Marketing
Manage salon social media channels including Instagram, TikTok, and Facebook Create engaging posts, stories, and reels to highlight services and promotions Collaborate with stylists and management to capture authentic client content Operations and Administrative Support
Maintain salon cleanliness, organization, and presentation standards Assist with inventory, retail stock control, and supply ordering Support team scheduling, daily reporting, and operational flow Qualifications
Experience in a salon, spa, hospitality, or retail customer service environment preferred Strong communication and interpersonal skills with a client-first mindset Tech-savvy and comfortable learning scheduling and POS/CRM systems Social media management skills with an eye for content and branding Highly organized, detail-oriented, and able to multitask in a busy salon setting Who You Are
Mature, professional, and polished in both appearance and communication Stylish and in touch with beauty, fashion, and social trends Sales-minded with natural people skills that make guests feel welcome Strong in business administration and operations: organized, efficient, proactive Skilled in front desk duties including scheduling, guest check-in, payments, and client support Social media savvy, able to capture content and build authentic engagement Excited about the beauty industry and motivated to grow into a management role What We Offer
Starting pay at $17 per hour with potential to earn $19+ per hour depending on performance in sales, bookings, and retail/service results Retail and service sales bonuses Career path into salon management and leadership Ongoing education and exposure to the latest in beauty and wellness A creative, professional, and supportive salon culture Work Schedule
8 hour shift Monday to Friday Weekend availability Supplemental Pay
Commission pay Bonus pay Tips Benefits
Flexible schedule Paid time off 401(k) Referral program Employee discount