Kemper
First Notice of Loss - Customer Service Representative
Kemper, Birmingham, Alabama, United States, 35203
Bilingual Claims Customer Service
Initial Loss
Location(s): Birmingham, Alabama Position Summary: If you're a Customer Service professional with a passion for helping others, it's time for you to take advantage of this unique opportunity. We are seeking a Bilingual Claims Customer Service
Initial Loss to work at our Kemper office in our Birmingham, AL location. In this role, you will serve as the first point of contact for our customers and provide them with an exceptional customer experience. No experience is required in the insurance field for this position. We offer a paid state-of-the-art training program, to get you prepared on everything you need to know about insurance claims and help you succeed in this role. Position Responsibilities: Always provide superior and responsive customer service in a call center. Receive incoming calls from customers regarding claims. Enter information into the claims system initiating the claims handling process. Answer customer questions and provide information when possible, directing requests to the appropriate departments as necessary. Position Qualifications: 1 year of customer service or call center experience required High school diploma or GED required Excellent telephone etiquette Good typing skills
25 WPM with 95% accuracy required Excellent planning and organizational skills Must be bilingual in Spanish and English This will primarily be an in-office position in the Birmingham, AL location. Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.
Initial Loss
Location(s): Birmingham, Alabama Position Summary: If you're a Customer Service professional with a passion for helping others, it's time for you to take advantage of this unique opportunity. We are seeking a Bilingual Claims Customer Service
Initial Loss to work at our Kemper office in our Birmingham, AL location. In this role, you will serve as the first point of contact for our customers and provide them with an exceptional customer experience. No experience is required in the insurance field for this position. We offer a paid state-of-the-art training program, to get you prepared on everything you need to know about insurance claims and help you succeed in this role. Position Responsibilities: Always provide superior and responsive customer service in a call center. Receive incoming calls from customers regarding claims. Enter information into the claims system initiating the claims handling process. Answer customer questions and provide information when possible, directing requests to the appropriate departments as necessary. Position Qualifications: 1 year of customer service or call center experience required High school diploma or GED required Excellent telephone etiquette Good typing skills
25 WPM with 95% accuracy required Excellent planning and organizational skills Must be bilingual in Spanish and English This will primarily be an in-office position in the Birmingham, AL location. Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.