Verizon Communications is hiring: Retail Sales Associate in City of Albany

Apply prior to the end date: October 8th, 2025

Overview

Join Verizon as a full-time Retail Sales Associate and grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. You will help customers explore cutting-edge technology, provide excellent service, and contribute to Verizon7s mission to connect people with what brings them joy.

What you’ll be doing

• Generate retail sales by using your passion for technology and exceptional customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by communicating effectively to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in merchandising and inventory operations.
• Grow your customer base by placing outbound calls and sending texts to current Verizon customers who are interested in our products and services.
• Engage with the community outside the store to expand your loyal customer base, including at off-site Verizon-sponsored events.

Wereely admit this isnit a typical entry-level retail position. Compensation includes base pay and potential commissions. The range and totals vary by geography, hours worked, and performance.

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon.

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions
• $2,500 stock grant per year as part of Verizon7s Stock Together program
• Sales recognition programs with travel, gifts, and other incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• 8 weeks of paid parental leave for eligible new parents (up to 16 weeks with short-term disability)
• Up to $8K per year in tuition assistance
• Discounts up to 50% off Verizon products and services
• Additional employee discounts on attractions, automotive, travel and more

This position is a great way to jumpstart your career. One in five Verizon Retail employees received lateral or promotional moves in 2024. You can learn more about life on the Verizon Retail team through our new hire experience and training programs.

What we’re looking for

You’ll need to have:

• High school diploma or GED
• One or more years of relevant experience, demonstrated through work experience and/or military experience
• Willingness to work evenings, weekends, and holidays (schedule known four weeks in advance)
• Openness to pick up additional shifts and earn more income, typically during summer months, November–December, and peak vacation periods

Even better if you have one or more of the following:

• Experience working in a commission-based environment
• Demonstrated sales experience and ability to find solutions with customers
• Customer service experience

If Verizon and this role sound like a fit, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

After you apply

You may be required to take an assessment. It takes about 19 minutes to complete. If selected to move forward, a recruiter will reach out to share more about the role and answer questions.

Where you’ll be working

In this worksite-based role, you’ll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits support your career and life outside Verizon. They include medical, dental, vision, disability, life insurance, identity protection, and more. We offer a matched 401(k) plan, stock incentives, holidays and personal days, parental leave and tuition assistance, plus other incentives. Some benefits vary by role and tenure.

The starting base pay rate for New York location(s) is $16.59 per hour. This is a commission-based position with potential to earn more. Growth opportunities exist within Verizon.

Stay in touch

Sign up to stay connected even if you areneel like a V Teamer yet. We value connections and invite you to join our network.