Therapeutic Associates Inc. is hiring: Receptionist in Seattle

100 W Harrison St, Seattle, WA 98119, USA

Job Description

Posted Monday, September 15, 2025 at 10:00 AM

Overview

Therapeutic Associates is the largest privately owned physical therapy company in the United States with over 70 years of experience and around 100 privately owned clinics in the PNW. We offer opportunities to do what you love, build the future of physical therapy, and take ownership of ideas in a collaborative environment that balances work and life.

Responsibilities

• Receptionist duties including greeting visitors and directing them to appropriate staff
• Answering the phone and routing calls appropriately
• Schedule and confirm new and returning patient appointments
• Minimize cancellations and empty appointment slots
• Collect co-pays and assist with patient insurance and privacy forms
• Compile and record medical charts, reports, and correspondence
• Educate patients about insurance and how physical therapy treatment plans work
• Assist with physical therapy aide duties when applicable

Minimum Qualifications

• High school diploma or equivalent
• Must be at least 18 years of age
• Basic proficiency with MS Office products including Word, Excel, and Outlook
• Prior medical office or customer service experience preferred

Why Join Our Team

• Professional and Clinical Development — Ongoing mentorship and continuing education opportunities
• Collaboration and Care Team Model — Work within a care team that provides support across clinics and the organization
• Innovation — Commitment to exploring new technology, treatment methodologies and process improvements
• Commitment to Diversity and Inclusion — We are dedicated to creating an inclusive environment
• Community Oriented — Giving back to the community through events and partnerships
• Legacy — Therapeutic Associates is a pioneer in outpatient physical therapy with a history of excellence
• Independence within Partnership — Local clinic leadership with support from the larger organization

Benefits and Perks

• Continuing Education Package
• Tuition advancement program (pre and post professional; application process)
• Employee Service Scholarship
• Community and philanthropic support through grants and paid time off

Equal Opportunity

Therapeutic Associates Inc. is committed to equitable practices. We strive to ensure that all people belong in our spaces and have opportunities for growth. Discrimination and harassment are unacceptable based on protected characteristics under federal, state, or local laws.

#LI-DNI