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TEKsystems

Patient Service Representative

TEKsystems, Castro Valley, California, United States, 94546

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Front Desk Receptionist – Healthcare Clinic

Location: Pleasanton, CA (with occasional travel to Castro Valley clinic – 10 minutes away)

Schedule: Monday–Friday | 8:00 AM or 8:30 AM start time

Department: Patient Services

Reports To: Clinic Manager

Top Skills Required

Healthcare experience

Medical terminology knowledge

Customer service excellence

Secondary Skills (Nice to Have)

Familiarity with Epic or other EHR systems

Microsoft Office proficiency

Multitasking in fast-paced environments

Job Description

As a Front Desk Receptionist, you’ll be the first point of contact for patients and visitors, ensuring a welcoming and professional experience. Responsibilities include:

Greeting patients and visitors warmly, following C-I-CARE standards

Checking patients in and out, verifying insurance and demographic details

Scheduling, rescheduling, and canceling appointments using Epic (EHR)

Answering multi-line phones, routing calls, and responding to inquiries

Maintaining patient confidentiality in compliance with HIPAA

Coordinating with clinical staff to ensure smooth patient flow

Performing administrative tasks such as scanning, faxing, and filing

Qualifications

High school diploma or GED

1+ year of experience in a medical office or customer service role

Strong communication and interpersonal skills

Ability to multitask and stay organized

Proficiency in Microsoft Office and EHR systems (Epic preferred)

Employee Value Proposition (EVP)

Join one of the most reputable healthcare organizations in the country. This role offers a supportive team environment, meaningful patient interactions, and opportunities for growth within the healthcare field.

Pay and Benefits

The pay range for this position is $30.00 - $32.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Castro Valley,CA.

Application Deadline

This position is anticipated to close on Sep 19, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.