Verbatim Americas
Supervisor, Credit and Collections
Verbatim Americas, Charlotte, North Carolina, United States, 28262
Job Description
Job Description
Verbatim Americas seeks an experienced
SUPERVISOR, CREDIT AND COLLECTIONS
to oversee the credit and collections department, managing accounts receivable processes, credit approval, and collection activities to ensure timely payment receipt while maintaining positive customer relationships. Experience in the retail industry a plus. Bilingual, Spanish/English, preferred but not required. This position is in-office and located in Charlotte, NC.
Essential Duties and Responsibilities
include the following. Other duties may be assigned. Establish and implement credit policies, procedures and approval limits Review and evaluate creditworthiness of potential customers Approve or deny credit applications based on risk assessment Assess accounts receivable aging reports and direct collection efforts on past-due accounts. Manage accounts receivable and monitor customer payment behavior Analyze credit data and financial statements Set appropriate credit limits for customers Maintain customer credit files and documentation Ensure compliance with relevant regulations and laws
Key Performance Metrics Reduction in bad debt write-offs Improvement in Days Sales Outstanding (DSO) Accuracy of credit risk assessments Maintenance of healthy cash flow Customer satisfaction with credit processes
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Finance, Accounting, Business Administration, or related field. 3-5+ years of experience in credit and collections, with at least 2 years in a supervisory role Strong knowledge of accounts receivable processes and credit risk assessment Experience with collection techniques and relevant laws (FDCPA) Proficient in financial analysis and interpreting credit reports Excellent communication and negotiation skills Strong leadership abilities and conflict resolution skills Proficiency with ERP systems, MS Office, and collections software SAP/SAP Hana a Plus
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to low.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Please go to
http://verbatim.applicantpro.com/jobs/
to apply. PLEASE, NO PHONE CALLS. We thank all applicants; however, only candidates selected for an interview will be contacted.
Verbatim is a VEVRAA Federal Contractor: Equal Opportunity Employer
(Disability/Veteran)
Verbatim is a great place to work and offers an excellent benefits package!
Job Posted by ApplicantPro
Job Description
Verbatim Americas seeks an experienced
SUPERVISOR, CREDIT AND COLLECTIONS
to oversee the credit and collections department, managing accounts receivable processes, credit approval, and collection activities to ensure timely payment receipt while maintaining positive customer relationships. Experience in the retail industry a plus. Bilingual, Spanish/English, preferred but not required. This position is in-office and located in Charlotte, NC.
Essential Duties and Responsibilities
include the following. Other duties may be assigned. Establish and implement credit policies, procedures and approval limits Review and evaluate creditworthiness of potential customers Approve or deny credit applications based on risk assessment Assess accounts receivable aging reports and direct collection efforts on past-due accounts. Manage accounts receivable and monitor customer payment behavior Analyze credit data and financial statements Set appropriate credit limits for customers Maintain customer credit files and documentation Ensure compliance with relevant regulations and laws
Key Performance Metrics Reduction in bad debt write-offs Improvement in Days Sales Outstanding (DSO) Accuracy of credit risk assessments Maintenance of healthy cash flow Customer satisfaction with credit processes
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Finance, Accounting, Business Administration, or related field. 3-5+ years of experience in credit and collections, with at least 2 years in a supervisory role Strong knowledge of accounts receivable processes and credit risk assessment Experience with collection techniques and relevant laws (FDCPA) Proficient in financial analysis and interpreting credit reports Excellent communication and negotiation skills Strong leadership abilities and conflict resolution skills Proficiency with ERP systems, MS Office, and collections software SAP/SAP Hana a Plus
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to low.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Please go to
http://verbatim.applicantpro.com/jobs/
to apply. PLEASE, NO PHONE CALLS. We thank all applicants; however, only candidates selected for an interview will be contacted.
Verbatim is a VEVRAA Federal Contractor: Equal Opportunity Employer
(Disability/Veteran)
Verbatim is a great place to work and offers an excellent benefits package!
Job Posted by ApplicantPro