Axiom Software Solutions Limited
Service Now Developer (ITSM)
Axiom Software Solutions Limited, Charlotte, North Carolina, United States
Job Description
Job Description
Role:
Job Description:
• Ideal candidate must be self-motivated with a proven track record in ITSM, and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. • Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast moving environment. • System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP. • Strong communication, Strong presentation and writing skills. • Experience with development and implementation of ServiceNow ITSM modules -Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, Service Request, Asset Management or other ITSM application. • Experience with extending the ServiceNow schema to custom applications. • Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like ServiceWatch, GRC etc. • Understands technical and functional design requirements related to ServiceNow. • Create and manage scripts and workflow. • Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell). • A fundamental understanding of ITSM, ITIL or CMDB and Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs – all scripted aspects of the ServiceNow system. • Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs • Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications. • Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly. • Custom UI Changes with usage of Web Technologies such as DOM, HTML changes. • Experience with ServiceNow's ServiceWatch and/or Discovery tools • Experience presenting and conducting demo reviews with client stakeholders • Resource should be at least CSA and CAD certified any other certification will be an added advantage .
Job Description
Role:
Job Description:
• Ideal candidate must be self-motivated with a proven track record in ITSM, and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. • Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast moving environment. • System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP. • Strong communication, Strong presentation and writing skills. • Experience with development and implementation of ServiceNow ITSM modules -Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, Service Request, Asset Management or other ITSM application. • Experience with extending the ServiceNow schema to custom applications. • Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like ServiceWatch, GRC etc. • Understands technical and functional design requirements related to ServiceNow. • Create and manage scripts and workflow. • Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell). • A fundamental understanding of ITSM, ITIL or CMDB and Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs – all scripted aspects of the ServiceNow system. • Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs • Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications. • Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly. • Custom UI Changes with usage of Web Technologies such as DOM, HTML changes. • Experience with ServiceNow's ServiceWatch and/or Discovery tools • Experience presenting and conducting demo reviews with client stakeholders • Resource should be at least CSA and CAD certified any other certification will be an added advantage .