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Michael Adelsbach - State Farm Agent

Customer Service Representative - State Farm Agent Team Member

Michael Adelsbach - State Farm Agent, Riverside, Illinois, United States, 60546

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Job Description

Job Description

Benefits: State Farm Swag Items Company parties Free food & snacks Opportunity for advancement Training & development 401(k) matching Flexible schedule Paid time off

ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Michael Adelsbach - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Previous experience in Insurance required Illinois Property and Casualty Insurance required No Evenings or Weekends!