Staff My Agency
Licensed Insurance Customer Service - English/Spanish
Staff My Agency, Pomona, California, United States, 91768
Job Title:
Bilingual Insurance Customer Service Representative (English/Spanish) - Base + Commission - State Farm Job Description: Join a top-performing State Farm agency! We are seeking a
Bilingual (English/Spanish) Licensed Insurance Customer Service Representative
to support client relationships, policy management, and insurance sales support. If you are an experienced, licensed professional who is self-motivated and passionate about customer care, we want to hear from you.
This position offers
competitive base pay, commissions, paid time off, and long-term career growth
in the insurance industry.
Responsibilities Include:
Build lasting relationships with policyholders and prospects Provide outstanding customer service by phone, email, and in person Support clients with insurance quotes, policy changes, billing questions, claims assistance, and coverage education Conduct needs-based policy reviews to identify gaps in coverage Help retain and grow the agency's book of business through professional, reliable service Schedule appointments, manage follow-ups, and maintain organized client records Collaborate with the agency team to achieve goals and deliver a positive customer experience What We Offer:
Base salary plus uncapped commission Paid Time Off (vacation, personal, and sick days) SIMPLE IRA Retirement Plan Career growth opportunities within the agency Valuable hands-on experience with a trusted insurance brand A supportive, team-oriented work environment Qualifications:
Must be Bilingual in English and Spanish Must have an active Property & Casualty Insurance License OR Life and Health License prior to start date Must have job tenure with current employer for at least one year Minimum 1 year of experience in insurance customer service, insurance sales, or as an insurance account representative Strong verbal and written communication skills Ability to multitask and stay organized in a fast-paced environment Team-oriented and proactive in problem-solving Dedicated to customer satisfaction and continuous learning Familiarity with agency management software and general computer proficiency About Us:
This position is with a
State Farm independent contractor agent , not with State Farm Insurance Companies. Our team members work directly with the agent to serve customers and help grow the business through value-driven service, sales, and support.
Bilingual Insurance Customer Service Representative (English/Spanish) - Base + Commission - State Farm Job Description: Join a top-performing State Farm agency! We are seeking a
Bilingual (English/Spanish) Licensed Insurance Customer Service Representative
to support client relationships, policy management, and insurance sales support. If you are an experienced, licensed professional who is self-motivated and passionate about customer care, we want to hear from you.
This position offers
competitive base pay, commissions, paid time off, and long-term career growth
in the insurance industry.
Responsibilities Include:
Build lasting relationships with policyholders and prospects Provide outstanding customer service by phone, email, and in person Support clients with insurance quotes, policy changes, billing questions, claims assistance, and coverage education Conduct needs-based policy reviews to identify gaps in coverage Help retain and grow the agency's book of business through professional, reliable service Schedule appointments, manage follow-ups, and maintain organized client records Collaborate with the agency team to achieve goals and deliver a positive customer experience What We Offer:
Base salary plus uncapped commission Paid Time Off (vacation, personal, and sick days) SIMPLE IRA Retirement Plan Career growth opportunities within the agency Valuable hands-on experience with a trusted insurance brand A supportive, team-oriented work environment Qualifications:
Must be Bilingual in English and Spanish Must have an active Property & Casualty Insurance License OR Life and Health License prior to start date Must have job tenure with current employer for at least one year Minimum 1 year of experience in insurance customer service, insurance sales, or as an insurance account representative Strong verbal and written communication skills Ability to multitask and stay organized in a fast-paced environment Team-oriented and proactive in problem-solving Dedicated to customer satisfaction and continuous learning Familiarity with agency management software and general computer proficiency About Us:
This position is with a
State Farm independent contractor agent , not with State Farm Insurance Companies. Our team members work directly with the agent to serve customers and help grow the business through value-driven service, sales, and support.