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Travis County, TX

Office Manager Senior

Travis County, TX, Texas City, Texas, us, 77592

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Salary:

$65,997.32 - $87,898.31 Annually Location :

Texas, TX Job Type:

Full Time Remote Employment:

Flexible/Hybrid Job Number:

25-10210 Department:

Community Legal Services Opening Date:

09/16/2025 Closing Date:

10/16/2025 11:59 PM Central

Job Summary Serves as the Office Manager Senior for Travis County's Office of Parental Representation (OPR), a civil public defender's office that provides client-centered representation to indigent clients in child welfare law litigation with the Texas Department of Family and Protective Services. Oversees daily management of OPR's administrative and operational functions, including Purchasing, Human Resources, Payroll, Records Management, Information Technology, Budgeting and daily office functions. Plans, supervises, schedules and monitors a section of office employees whose duties are specialized and involve varied procedures and methods. Answers questions on policies and procedures. Provides support for legal administrative functions, as needed. Legal secretary or paralegal experience preferred. DISTINGUISHING CHARACTERISTICS:

This is the second in a series of two office management-related job classifications within the Management job family. This classification is distinguished from the Office Manager in that incumbents have more experience, are responsible for the most complex and involved office administrative operations, and duties are primarily financial, supervisory, and administrative in nature.

Duties and Responsibilities

Oversees daily management of administrative and operational functions within the department, including Mail, Scheduling, Purchasing, Human Resources, Payroll, Records Management, Information Technology, Budgeting Support and daily office and front desk functions. Manages operations to meet deadlines. Advises OPR Chief Counsel and department leadership on administrative issues. Develops and implements office administrative policies and procedures to ensure operating at maximum efficiency. Answers questions on policies and procedures. Evaluates operations and makes recommendations for improvement. Serves as OPR's Human Resources (HR) Liaison for recruitment, hiring, onboarding, and navigating employee benefits questions; handles and resolves personnel management issues; develops performance standards and measures to ensure resources are allocated effectively. Provides support for legal administrative functions, as needed. Legal secretary or paralegal experience preferred. Plans, evaluates, establishes and implements processes, policies, procedures and systems to improve departmental office operations. Researches, monitors and ensures changes in applicable laws, regulations and directives that impact the department. Ensures compliance with reporting requirements and legislative mandates. Oversees efficient operations of the departmental records management, including files, reports and storage. Manages, plans, delegates, coordinates, monitors and evaluates work of support staff, and reviews their work involving well-defined procedures. Hires and trains support staff. Makes recommendations on merit increases, disciplinary actions and dismissals. Oversees and schedules substitute coverage or acts as back-up for all staff. Performs the most complex administrative tasks. Prepares calendars, schedules, and correspondence for OPR Chief Counsel and managers. Manages and maintains all purchasing functions. Monitors personal services budget and/or operating budget expenditures. Ensures contracting and purchasing procedures are followed. May prepare purchase orders. May order and purchase needed equipment and supplies. Works with agencies on statistical reports and inquiries. Ensures building maintenance is completed. Works with support departments to ensure facility is properly maintained. Works with County departments and outside agencies in sharing information and addressing issues. Oversees and is responsible for maintaining department inventory. Performs highly technical analysis, complex financial and budgetary analysis and makes recommendations. Collects, analyzes, researches, documents, audits financial data and prepares financial documents and reports. Prepares and/or assists in preparing annual budget documents. Develops and implements departments accounting and financial fiscal oversight systems to monitor and safeguard the budget, revenues and purchases. Establishes budgetary needs and forecasts service revenue. Compiles comprehensive reports. Evaluates training needs and develops strategies to address needs. Conducts training or secures training to ensure training needs are met. Evaluates computer needs and makes determination for departments automation needs. Continuously evaluates operations and makes recommendations for improvements. Represents the County by attending meetings, community meetings, seminars, conferences and professional association meetings. Participates in private organizations and participates serves on related committees. Serves as the department liaison. May serve as spokesperson to media and outside agencies. Provides information and advice concerning specialized or technical services rendered and related office functions, including responding to and resolving the most difficult and sensitive issues and problems, client inquires, complaints and questions raised by public served or by subordinates. Performs other job-related duties as assigned. Minimum Requirements

Education and Experience: Bachelor's degree in Public Administration, Business Administration, Business Management, Government, Political Science, Criminal Justice or a directly related field AND five (5) years of professional experience with a broad administrative support activity, such as human resources, payroll, records management, purchasing, contracting, financial analysis, budgeting, information technology and office functions, including two (2) years of mid- to senior level supervisory or management experience;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Licenses, Registrations, Certifications, or Special Requirements: Valid Texas Driver's License.

Knowledge, Skills, and Abilities:

Knowledge of:

Management and supervision practices and techniques. Federal, State, Local and County applicable laws, rules, regulations and guidelines. Policies, practices, procedures and terminology of assigned function. Filing and reporting requirements. Legal research procedures. Accounting, purchasing and budgetary theory, principles and practices. Computer equipment to include word processing, spreadsheets, databases and a variety of software packages. Business letter writing, grammar and punctuation, and report preparation. May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information. Skill in:

Supervising others, making presentations and evaluating programs. Problem-solving and decision-making. Developing databases and conducting research. Both verbal and written communication. Ability to:

Train and supervise office personnel. Plan, assign, motivate and coordinate work of support staff. Compile and analyze data, and to write clear and comprehensive reports. Assist in monitoring a budget, implementing and maintaining filing and accounting systems. Research, compile, analyze, interpret and prepare a variety of fiscal, statistical, legal, and administrative reports. Manage time well, perform multiple tasks and organize diverse activities. Perform in a stressful environment while maintaining a professional manner. Independently prepare correspondence, memorandums and other materials. Establish and maintain effective working relationships with departmental clientele, attorneys, judges, representatives of outside agencies, other County employees and officials, and the general public.

Work Environment & Other Information

Physical requirements include the ability to lift/carry up to 20-50 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, walking, sitting, repetitive motion, reaching, climbing stairs, bending, stooping, kneeling, crouching, crawling, pushing, pulling, balancing, client/customer contact, squatting to perform the essential functions.

Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions. Work Hours: 8 am

- 5 pm, Monday-Friday.

Location: 1700 Guadalupe (CFCF)

Department: Community Legal Services

Criminal,

Driving, Education, and Employment Background Checks Required. This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position. Benefits Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment. FY2025 Travis County Benefit Guide

In this valuable you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees.

Credit Union Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits.

Deferred Compensation Employees may enroll in a tax- free sheltered investment plan through payroll deduction.

Direct Deposit Employees may sign up for direct bank deposit.

Employee Assistance Program Travis County provides a confidential counseling and referral service free of charge to county employees and their family.

Employee Organizations Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction.

Employee Health & Wellness Clinic Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs.

Holidays An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year.

Insurance Employees may select from four plans: an Exclusive Physician Organization (EPO), Choice Plus Preferred Physician Organization (PPO), Consumer Choice or a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). All four options include a Pharmacy Plan. Travis County's current policy is to pay 100% of the employee's health insurance premium for the Consumer Choice and HDHP. Employees will pay a premium for both the EPO and PPO. Other insurance benefits include $50,000 Basic Life and AD&D paid by the County.

The following benefits are employee paid:

Dental Vision Supplemental Life, AD&D Dependent Life Short Term Disability Long Term Disability Long Term Care

New employees are covered on the first day of the month following 28 calendar days of employment.

Longevity Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification.

On the regular payday on or after the employee's fourth and subsequent adjusted service dates, he or she receives a single payment for the previous year.

Parking A limited number of assigned parking spaces are available to employees in the Courthouse Complex.

Personal Holidays Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins:

January - March

3 personal holidays April - June

2 personal holidays

July - September

1 personal holiday October - December

None

New employees are eligible to take personal holidays after 90 days of employment. Retirement Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees.

Sick Leave Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis.

Parental Leave Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work.

Tuition Refund Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily.

Vacation Based on years of county service, regular, full-time employees earn vacation time at the following rates:

0 to 5 years

4.0 hours per pay period

6 to 10 years

4.5 hours per pay period

11 to 15 years

5.0 hours per pay period

16 to 20 years

5.5 hours per pay period

21 plus years

6.0 hours per pay period

Part-time employees earn vacation leave on a pro-rated basis. Workers' Compensation The county provides all employees workers' compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work. 01

Do you have at least 5 years' office management experience related to any of the following functions? (Front Desk Management, Scheduling, Mail, Purchasing, Travel Coordination, Human Resources, Writing Policies & Procedures, IT/Technology Support, Records Management, Budgeting/Basic Accounting)

Yes No

02

Do you have previous experience working in a law office or other legal environment?

Yes No

03

Do you have any previous supervisory or management experience?

Yes No

04

Are you able to work in-person downtown 8am-5pm at least 3 days per week (Monday-Wednesday)?

Yes No

05

Do you speak Spanish or any other languages?

Yes No

Required Question