Verizon Communications is hiring: Retail Sales Associate in Cicero

Apply prior to the end date: October 15, 2025

Overview

Verizon Retail Sales Associate is a full-time role focused on sales success within one of our retail stores. You’ll have opportunities to grow your career, unlock your full potential, and engage with customers using cutting-edge technology and exceptional service.

What you’ll be doing...

• Generate retail sales by using your passion for technology and strong customer service to expand the Verizon network.
• Learn and uncover customers\' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using effective communication to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers interested in our products and services.
• Engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon-sponsored events.

We’re hiring immediately. This isn\'t a typical entry-level retail position. You can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all your sales goals. Top performers could make an additional $14,500 or more in commissions, with a potential total of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance.

Our comprehensive benefits (starting day one) support your career and life outside Verizon, including health and well-being benefits and education investment.

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6%
• $2,500 stock grant per year, part of Verizon\'s Stock Together program
• Sales recognition programs with travel, gifts, and other incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• 8 weeks of paid parental leave for eligible new parents (up to 16 weeks when paired with short-term disability)
• Up to $8K per year in tuition assistance
• Discounts on Verizon products and services
• Additional employee discounts on attractions, automotive, travel, and more

This position is a great way to jumpstart your career. One in five Verizon Retail employees received lateral or promotional moves in 2024. You\'ll hear from our team about our new hire experience, training programs, culture of learning, and benefits to elevate your career.

What we’re looking for...

You’ll need to have:

• High school diploma or GED
• One or more years of relevant experience (work experience and/or military experience)
• Willingness to work evenings, weekends, and holidays (schedule known four weeks in advance)
• Openness to pick up additional shifts and earn more income, typically during summer months and holiday periods

Even better if you have one or more of the following:

• Experience working in a commission-based environment
• Demonstrated sales experience communicating with customers to find solutions
• Customer service experience

If Verizon and this role sound like a fit, apply even if you don’t meet every “even better” qualification.

You may be required to take an assessment. It takes about 19 minutes. If selected to move forward, a recruiter will reach out to tell you more about the role and answer questions.

Where you’ll be working

This is a worksite-based role and you’ll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability, or other legally protected characteristics.

Benefits and Compensation

Benefits include health and wellness options, 401(k) with matching, stock incentive programs, paid time off, parental leave, tuition assistance, and discounts. Compensation may include overtime, shift differential, holiday pay, allowances, etc. Starting base pay rate for Illinois locations is $18.27 per hour.

Grow your network while guiding customers to grow their businesses.

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