Business Analyst Job at Innovee Consulting LLC in Austin

Job Title: Business Analyst | Duration: 11 months | Location: Austin, TX

Overview

Responsibilities

• Review, analyze, and evaluate business systems and user needs.
• Align business processes and systems with overall business strategies.
• Conduct business process reengineering and identify opportunities to apply technology for efficiency.
• Prepare solution options, including cost/benefit, ROI, buy vs. build analyses, and risk assessments.
• Document user needs, program functions, and technical specifications for system development or modification.
• Provide senior-level analysis for IT business requirements within Business Automation and SSA areas.
• Interpret assistance program policies and assess their impact on automated systems (TIERS, SSP, EST, etc.).
• Collaborate with business areas and external stakeholders to define system-related requirements.
• Develop and implement eligibility program business rules, business requirements, and technical specifications.
• Establish, implement, and maintain quality assurance processes, standards, and best practices.
• Monitor internal operations and vendor performance, report deficiencies, and recommend corrective actions.
• Support continuous process improvement initiatives and analyze performance data to identify improvement areas.
• Perform root cause analysis and develop corrective action plans for IT systems and processes.
• Conduct peer reviews of business requirement documents and coordinate technical writing/editing reviews.
• Review and provide feedback on complex project deliverables (charters, design docs, test plans, risk assessments).
• Lead the preparation of audit documentation and responses for internal/external audits.
• Prepare and deliver reports, communications, and presentations to staff and executive management.
• Provide production support and technical assistance for SSA eligibility systems.

Qualifications

• 4+ years of experience mentoring and providing consultation/direction to SSA staff.
• 4+ years of ability to analyse and interpret technical information including regulations, policy, and automation system documentation.
• 4+ years of ability to communicate in writing, translating user/business needs into a technical style, and communicating technical instructions to system users.
• 4+ years of ability to plan and coordinate individual and group work activities.
• 4+ years of ability to detect and diagnose application problems.
• 4+ years of ability to create technical designs for solutions to problems.
• 4+ years of ability to work professionally with a broad range of stakeholders.
• 4+ years of ability to prepare concise business requirements, technical specifications documents and related artifacts.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Research, Analyst, and Information Technology

Industries

• IT Services and IT Consulting