HEICO
Account Manager I
Account Manager I oversees the daily key account quoting, booking, and general administrative activities on assigned accounts. Essential Duties and Responsibilities: Daily management of assigned customer accounts. Matrix management of Customer Service Representative assigned to your accounts. Manage day to day customer and vendor quoting activity. Ensure rigorous compliance to all customer flow down requirements on all customer orders. Work with cross functional team to optimize inventory levels and supplier performance metrics. Review customer activity, anticipate customer needs, and drive customer satisfaction / scorecard metrics. Provide support to account managers with large strategic accounts. Handle Controlled Unclassified Information (CUI) for assigned accounts as required. Handle Federal Contract Information (FCI) as required. Perform special projects or assignments to support department. Other Knowledge, Skills, and Abilities: Demonstrated ability to work in a team environment to achieve business objectives. Open-minded self-starter with the ability to adapt, improvise and problem solve. In-depth knowledge of selling strategies and methods, as well as employee motivation techniques. Strong working knowledge of the company's products, competitive products, and the market. Ability to handle basic to moderately complex issues. Excellent communication, interpersonal, and customer service skills. Exceptional planning, organizational, and creative thinking skills. Microsoft Office proficiency (Excel, Access, PowerPoint Presentations). Ability to work required duties under general supervision.
Account Manager I oversees the daily key account quoting, booking, and general administrative activities on assigned accounts. Essential Duties and Responsibilities: Daily management of assigned customer accounts. Matrix management of Customer Service Representative assigned to your accounts. Manage day to day customer and vendor quoting activity. Ensure rigorous compliance to all customer flow down requirements on all customer orders. Work with cross functional team to optimize inventory levels and supplier performance metrics. Review customer activity, anticipate customer needs, and drive customer satisfaction / scorecard metrics. Provide support to account managers with large strategic accounts. Handle Controlled Unclassified Information (CUI) for assigned accounts as required. Handle Federal Contract Information (FCI) as required. Perform special projects or assignments to support department. Other Knowledge, Skills, and Abilities: Demonstrated ability to work in a team environment to achieve business objectives. Open-minded self-starter with the ability to adapt, improvise and problem solve. In-depth knowledge of selling strategies and methods, as well as employee motivation techniques. Strong working knowledge of the company's products, competitive products, and the market. Ability to handle basic to moderately complex issues. Excellent communication, interpersonal, and customer service skills. Exceptional planning, organizational, and creative thinking skills. Microsoft Office proficiency (Excel, Access, PowerPoint Presentations). Ability to work required duties under general supervision.