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Eclaro

Customer Care Representative

Eclaro, Jackson, Michigan, United States, 49203

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Customer Care Representative Job Number: 25-05173

Join the ECLARO Team! ECLARO is looking for a

Customer Care Representative

for our client in

Jackson, MI.

This is a contract position located at our client's site.

ECLARO's client is a leading component manufacturer with a portfolio of oil and gas, chemicals, plastics, performance products, agricultural products and fine chemicals. Their customer base includes many diverse industries and markets, including pharmaceutical, aerospace, textile, construction and automotive industries. If you're up to the challenge, then take a chance at this rewarding opportunity!

Responsibilities:

The qualified consultant will be responsible for the management of customer orders through the entire order fulfillment process. The Customer Care Representative will ensure complete customer satisfaction through timely, thorough follow-through, keeping the customer appraised of their account status. The Customer Care Representative will function in a team environment while retaining the ability to empower themselves to perform their specific job functions and make decisions that are in the best interests of the customer and company. Additional responsibilities include, but are not limited to: Assisting in the resolution of outstanding credit issues, non-conformances and various supply chain related projects. This position will interface with various functions within the business: Marketing, Sales and Logistics, at all levels of the organization.

Qualifications:

Experience: 0-3 years

If hired, you will enjoy the following ECLARO Benefits:

401k Retirement Savings Plan administered by Merrill Lynch Commuter Check Pretax Commuter Benefits Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

If interested, you may contact: Carlo Flores Carlo.Flores@eclaro.com 646-695-2934 Carlo Flores | LinkedIn

Equal Opportunity Employer:

ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.