Eclaro
Customer Care Specialist - Order Processing
Onsite in Jackson, MI
Contract till April 2026
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
Note: Applying for this role means you agree that we are calling you to discuss the role and to get all necessary information needed to our clients' application process.
Job Description:
The qualified candidate will be responsible for the management of customer orders through the entire order fulfillment process. The Customer Care Representative will ensure complete customer satisfaction through timely, thorough follow through, keeping the customer appraised of their account status. The Customer Care Representative will function in a team environment while retaining the ability to empower themselves to perform their specific job functions and make decisions that are in the best interests of the customer and Company. Additional responsibilities include, but are not limited to: Assisting in the resolution of outstanding credit issues, non-conformances and various supply chain related projects. This position will interface with various functions within the business: Marketing, Sales and Logistics, at all levels of the organization. Experience = 0-3 years
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
Note: Applying for this role means you agree that we are calling you to discuss the role and to get all necessary information needed to our clients' application process.
Job Description:
The qualified candidate will be responsible for the management of customer orders through the entire order fulfillment process. The Customer Care Representative will ensure complete customer satisfaction through timely, thorough follow through, keeping the customer appraised of their account status. The Customer Care Representative will function in a team environment while retaining the ability to empower themselves to perform their specific job functions and make decisions that are in the best interests of the customer and Company. Additional responsibilities include, but are not limited to: Assisting in the resolution of outstanding credit issues, non-conformances and various supply chain related projects. This position will interface with various functions within the business: Marketing, Sales and Logistics, at all levels of the organization. Experience = 0-3 years