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CSMC Ventana

Administrative - Customer Service Representative

CSMC Ventana, Tarzana, California, United States, 91356

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Details

Client Name CSMC Ventana Job Type Local Offering Non-Clinical Profession Administrative Specialty Customer Service Representative Job ID 16784479 Job Title Administrative - Customer Service Representative Weekly Pay $920.0

Shift Details

Shift 8hr Days Scheduled Hours 40

Job Order Details

Start Date 08/04/2025 End Date 11/03/2025 Duration 13 Week(s)

Job Description Ideal Candidate: will have recent experience in an Orthopedic/Sports Medicine clinic or high-volume specialty clinic performing appointment registration, collecting copays/payments and have experience submitting authorization and insurance verification

Experience with medical insurance, referral processes, and benefit plans

1 year of recent experience working in an outpatient clinic or medical office setting as a PSR or similar role

Ability to read, understand, and respond to detailed oral and written instructions

2+ years of recent experience working as a Patient Service Representative

Experience with CS-Link/Epic

Understanding of medical terminology

Client Details

Address 18133 Ventura Blvd City Tarzana State CA Zip Code 91356

Unit Details

Unit Description •Primary point of contact for patient relations in person and by phone •Greet patients and assist in resolving patient concerns and escalating as appropriate •Check patients in/out and collect co-payments, give receipts, and reconcile payments •Verify patient demographics and insurance information in CS-Link/Epic •Schedule appointments and complete patient registration •Process and track referrals and authorizations for various insurance types •Handle patient/provider correspondence •Explains policies, procedures, or services to patients •Sanitize workspace using provided supplies and following department guidelines

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