Automation Personnel Services is hiring: Bilingual Call Center Agent in Huntsvil

Overview

Bilingual Call Center Agent (Contract)

Automation Personnel Services is looking for a hard-working Bilingual Call Center Agent for a company based in Huntsville, AL. In this role, you will primarily be responsible for communicating with Spanish and English-speaking customers via phone, email, and text in a call center environment.

Pay Rate
$17.60 per hour

Schedule and Hours

Monday through Friday, 8:00 am to 5:00 pm through training

Responsibilities

• Answer incoming Spanish and English-speaking customer phone calls.
• Email and call Spanish and English-speaking customers to resolve issues.
• Provide accurate and timely follow-through on all Spanish and English-speaking customer inquiries or correspondence requiring research.
• Efficiently and accurately enter and maintain all Spanish and English-speaking customer account data and activity in appropriate systems.
• Maintain schedule adherence for shift start, breaks, and lunches.

Qualifications and Requirements

• Bilingual (Spanish and English) Required.
• Knowledge of and proficiency in using computers and Microsoft Office applications (Word, Excel, Access, Outlook).
• Excellent communication and listening skills.
• Must possess good decision-making skills, be very organized, and detail-oriented.
• 3 years of call center experience REQUIRED.
• Technical support experience is a plus.

Job Type

Full-time, long-term temporary

Benefits

• Weekly Pay
• Medical, dental, vision, short-term disability, and life insurance
• 40 Hours Service Bonus after 1 year of continuous service and 1500 hours
• 6 paid Holidays after 1 year of continuous service and 1500 hours

401(k) Retirement Plan

Automation Personnel Services offers 401K matching to eligible contingent and temporary associates.

Interested in this job?

Click Apply Now, email your resume to john.powell@apstemps.com, or call John at 256.583.6823 to learn more.

About Automation Personnel Services

Automation Personnel Services is a staffing agency with over 30 years of experience in manufacturing and light-industrial staffing. Our accolades include:

• 10-time consecutive winner of the ClearlyRated Best of Staffing Client Award (2016-2025)
• Winner of the ClearlyRated Best of Staffing Talent Award (2019-2025)
• Recipient of the Safety Standard of Excellence Award by the American Staffing Association
• Namer of one of the Best Staffing Companies to Work For by CIO Views Magazine
• Consistently ranked among the top U.S. staffing agencies by Staffing Industry Analysts (SIA)

Equal Opportunity Employer

Automation Personnel Services is an Equal Opportunity Employer, Huntsville.