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Bellows Plumbing, Heating, Cooling & Electrical

Customer Service Representative

Bellows Plumbing, Heating, Cooling & Electrical, Santa Cruz, California, us, 95061

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Bellows Plumbing, Heating, Cooling & Electrical is looking for a highly motivated, enthusiastic Customer Service Representative (CSR) . The ideal candidate will possess excellent communication skills and provide outstanding service to our customers.

Duties:

- Respond to customer inquiries via phone and email

- Provide information about products and services

- Assist customers with scheduling repairs/services

- Collects and data enters information accurately and efficiently

Qualifications

:

High School Diploma or equivalent

Excellent written and verbal communication skills

Prior customer service or call center experience

What You'll Love About Bellows

A family-owned business with 40+ years of history serving our community with pride and integrity.

A culture rooted in

respect, growth, and teamwork

, where your voice matters.

Generous PTO program and

excellent benefits

for full-time employees.

A supportive environment that encourages

continuous learning

and professional development.

Leaders who care about your success and

celebrate wins together .

A team that truly treats each other like family.

What We'll Love About Working With You

You're passionate about

delivering exceptional customer service

and creating memorable experiences.

You bring a

positive, solution-oriented attitude

to every call, every day.

You're a great listener, clear communicator, and natural relationship builder.

You thrive in a

fast-paced, team-oriented environment

, but also shine independently.

You're detail-oriented, organized, and always looking for ways to improve.

You share our belief that

every customer, every call, and every teammate matters .

Bellows Plumbing, Heating, Cooling & Electrical is an opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.