Healthcare Customer Service Representative Job at TEKsystems in Minneapolis

📞 Customer Service Representative – Health Insurance Support

Location: Bloomington, MN

Employment Type: Full-Time | Onsite | Contract through Jan 31 (Strong potential for permanent hire)

Industry: Healthcare | Insurance | Call Center

🧩 About the Role

Join a growing company with a newly expanded client base and a supportive, family-oriented team! We’re looking for motivated Customer Service Representatives to help administer health insurance benefits and provide top-tier support to members and providers. If you’re energized by fast-paced environments and want a role with real career growth, this is your chance to get in early and make an impact.

🛠️ What You’ll Do

• Handle 50–60 inbound calls daily from members and healthcare providers
• Answer questions related to claims, benefits, and eligibility with accuracy and empathy
• Navigate internal systems to verify information and resolve inquiries in real time
• Collaborate with teammates and leadership to improve service quality and member satisfaction
• Participate in team bonding activities and contribute to a positive work culture
• Maintain professionalism while managing a high-volume call queue

🧠 Skills You Bring

• Self-motivated and eager to grow within a thriving organization
• Strong problem-solving and communication skills
• Basic computer proficiency (Microsoft Teams, Word, Excel)
• Ability to multitask and stay organized in a fast-paced call center environment
• Reliable attendance and a team-first attitude

🎯 Qualifications

• Required:
  • High School Diploma or GED
  • Previous call center experience
• Preferred:
  • Healthcare or insurance experience
  • Bilingual candidates encouraged to apply

🌟 Why You’ll Love It Here

• Supportive team culture with regular bonding activities (yes, we went bowling last month!)
• Family-oriented environment focused on care, quality, and collaboration
• Onsite training from Sept 29–Oct 17, 9:00 AM–3:30 PM CT (30 hours/week)
• Flexible shift options between 7:00 AM–7:00 PM (you’ll submit preferences during training)
• Contract through Jan 31, with strong potential for permanent placement based on performance
• Be part of a company that’s growing fast—new clients mean new opportunities for advancement

Ready to build your career in healthcare customer service with a team that values you? Apply now and be part of something meaningful.

Pay and Benefits

The pay range for this position is $19.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Minneapolis,MN.

Application Deadline

This position is anticipated to close on Sep 26, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.