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Insight Global

Remote IT Support Specialist

Insight Global, US

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Job Description

Insight Global is looking for a Remote IT Support Specialist working for a large healthcare company. This candidate will be assisting with answering the phones from the help desk of clinical tickets such as physicians, nurses, etc. who need assistance logging into the internal system. There has been an upgrade in Sharepoint and every clinical individual will have to re-login to the system, which many will need assistance with and will be calling in. Duties include assisting where to go on the website to login, helping them find their portal, guiding them to locating their correct login/password, etc. This position is looking to pay around $25 hr.

Shifts for this will range from 8 hour shifts between 6 am- 9 pm EST and will include weekends.

Candidate MUST reside in one of the following states:

  1. Alabama

  2. Delaware

  3. Florida

  4. Georgia

  5. Idaho

  6. Indiana

  7. Kansas

  8. Louisiana

  9. Maine

  10. Maryland

  11. Minnesota

  12. Nebraska

  13. Nevada

  14. New Hampshire

  15. North Dakota

  16. Ohio

  17. Oklahoma

  18. Pennsylvania

  19. South Carolina

  20. South Dakota

  21. Tennessee

  22. Texas

  23. Utah

  24. Virginia

  25. Washington

  26. West Virginia

  27. Wisconsin

  28. Wyoming

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

-Customer Service Experience

-Amazing phone presence

-basic troubleshooting