Remote IT Support Specialist Job at Insight Global in Virginia Beach

Insight Global is looking for a Remote IT Support Specialist working for a large healthcare company. This candidate will be assisting with answering the phones from the help desk of clinical tickets such as physicians, nurses, etc. who need assistance logging into the internal system. There has been an upgrade in Sharepoint and every clinical individual will have to re-login to the system, which many will need assistance with and will be calling in. Duties include assisting where to go on the website to login, helping them find their portal, guiding them to locating their correct login/password, etc. This position is looking to pay around $25 hr.
Shifts for this will range from 8 hour shifts between 6 am- 9 pm EST and will include weekends.

Candidate MUST reside in one of the following states:
1. Alabama
2. Delaware
3. Florida
4. Georgia
5. Idaho
6. Indiana
7. Kansas
8. Louisiana
9. Maine
10. Maryland
11. Minnesota
12. Nebraska
13. Nevada
14. New Hampshire
15. North Dakota
16. Ohio
17. Oklahoma
18. Pennsylvania
19. South Carolina
20. South Dakota
21. Tennessee
22. Texas
23. Utah
24. Virginia
25. Washington
26. West Virginia
27. Wisconsin
28. Wyoming

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience
- Customer Service Experience
- Amazing phone presence
- basic troubleshooting

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.