Fast Switch
19th September, 2025
AGS - Customer Service Representative #1036973 Job Description: Dispatching emergency and non-emergency calls to technicians. Management of incomplete work orders and coordinating tech's returns. Updating customer with ETA's. Good communication skills required. 2 years of experience. Additional Information: At FastTek Global,
Our Purpose
is
Our People
and
Our Planet . We come to work each day and are reminded we are
helping people find their success stories . Also,
Doing the right thing
is our mantra. We act responsibly, give back to the communities we serve and have a little fun along the way. We have been doing this with pride, dedication and plain, old-fashioned hard work for
24 years ! FastTek Global is a financially strong, privately held company that is
100% consultant
and
client focused , operating in nearly half of the states in the U.S., Europe and India. We've differentiated ourselves by being
fast, flexible,
creative
and
honest . Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies. Our benefits are second to none and thanks to our
flexible benefit
options you can choose the benefits you need or want, options include:
Medical and Dental (FastTek pays majority of the medical program) Vision Personal Time Off (PTO) Program Long Term Disability (100% paid) Life Insurance (100% paid) 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
Plus, we have a lucrative employee referral program and an employee recognition culture. FastTek Global was named one of the
Top Work Places
in Michigan by the Detroit Free Press in
2013, 2014, 2015, 2016, 2017, 2018, 2019,
2020, 2021, 2022, and 2023! To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork Follow us on Twitter: https://twitter.com/fasttekglobal Follow us on Instagram: https://www.instagram.com/fasttekglobal Find us on LinkedIn: https://www.linkedin.com/company/fasttek You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/ AI & Hiring Disclosure We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight. All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits. If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out. Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring. To learn more or exercise your rights, please contact us at info@fasttek.com.
AGS - Customer Service Representative #1036973 Job Description: Dispatching emergency and non-emergency calls to technicians. Management of incomplete work orders and coordinating tech's returns. Updating customer with ETA's. Good communication skills required. 2 years of experience. Additional Information: At FastTek Global,
Our Purpose
is
Our People
and
Our Planet . We come to work each day and are reminded we are
helping people find their success stories . Also,
Doing the right thing
is our mantra. We act responsibly, give back to the communities we serve and have a little fun along the way. We have been doing this with pride, dedication and plain, old-fashioned hard work for
24 years ! FastTek Global is a financially strong, privately held company that is
100% consultant
and
client focused , operating in nearly half of the states in the U.S., Europe and India. We've differentiated ourselves by being
fast, flexible,
creative
and
honest . Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies. Our benefits are second to none and thanks to our
flexible benefit
options you can choose the benefits you need or want, options include:
Medical and Dental (FastTek pays majority of the medical program) Vision Personal Time Off (PTO) Program Long Term Disability (100% paid) Life Insurance (100% paid) 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
Plus, we have a lucrative employee referral program and an employee recognition culture. FastTek Global was named one of the
Top Work Places
in Michigan by the Detroit Free Press in
2013, 2014, 2015, 2016, 2017, 2018, 2019,
2020, 2021, 2022, and 2023! To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork Follow us on Twitter: https://twitter.com/fasttekglobal Follow us on Instagram: https://www.instagram.com/fasttekglobal Find us on LinkedIn: https://www.linkedin.com/company/fasttek You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/ AI & Hiring Disclosure We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight. All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits. If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out. Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring. To learn more or exercise your rights, please contact us at info@fasttek.com.