Program Director-Dore Clinic

Position Description The Program Director is the clinical and administrative team leader of the Dore Urgent Care Clinic. Primary responsibility is to manage and directly supervise the workflow of the Clinic, a community-based Mental health crisis intervention and assessment center. This role ensures services are consistent with the Progress Foundation philosophy of Social Rehabilitation. The Program Director oversees day-to-day functions to ensure staff work as a connected and cohesive unit to effectively respond to the needs of a diverse client population in distress. The role requires a high-energy cross-functional project manager, team builder and staff leader with a strong clinical background and excellent communication, crisis management and investigative skills. DUCC aims to provide crisis intervention that is effective, culturally competent, and compassionate, especially for economically disadvantaged and vulnerable residents of San Francisco. The Program Director ensures that regulatory components of the DUCC program are integrated and operated in a manner consistent with prevailing standards of psychiatric and medical care, applicable Federal, State, City and County laws and regulations, and Progress Foundation policies and procedures. The role may also involve personnel operations, supervision and coaching, developing and maintaining effective relationships with clients, support people, and the community, and ensuring comfort, safety, and a non-institutional ambiance and overall physical condition of the facility. The Program Director may participate in community trainings like the CBHS 5150 training. The Program Director works in conjunction with the leadership of the adjoining Crisis Residential Treatment Program, Dore House, and other Acute Diversion Units and Residential Treatment programs to ensure continuity of care.

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. Minimum Qualifications

Valid and current California license as a Nurse Practitioner or Physician Assistant Minimum 3 years experience in a crisis mental health setting Minimum 3 years’ experience in clinic management, staff supervision, scheduling, and budgeting Knowledge of Social rehabilitation philosophy and mental health recovery models Ability to communicate effectively with medical and mental health staff, clients, family members and providers both orally and in writing Ability to work effectively on computers and computer-based information systems Compliance with the Progress Foundation code of ethics

Progress Foundation is an equal opportunity employer committed to a diverse workforce. Bilingual/bicultural, people of color, women, individuals with personal experience as consumers of mental health services, and people with disabilities are strongly encouraged to apply. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records. Employment is contingent upon meeting the above minimum qualifications and verification of previous employment and education. The Company will consider qualified applicants including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws.

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