Sunrise Treatment Center is hiring: Administrative Assistant in Cincinnati

Summary/Objective

Provide excellent customer service to both external and internal customers, greeting clients, answering questions and assisting in creating a smooth and efficient environment.

Essential Functions

• Welcomes patients and others by greeting them, in person or on the telephone; answering or referring inquiries for location.
• Monitor and maintain safe reception area by complying with procedures, rules, and regulations for location.
• Maintain and organize front lobby and replenish patient snack area when needed for location.
• Acts as Liaison between Administrative and Medical team in addition to performing various clerical functions.
• Verify patient eligibility for all OH MCD patients for location.
• Update system of changes of Insurance and notify Reimbursement Supervisor, Med Room and Counselor for location.
• Contact patients to discuss changes in Insurance and arrange other methods of payment for ongoing office visits for location
• Complete Toxicology Screenings for Intake and Doctor Appointments for location.
• Complete in-house Laboratory Requisition forms for confirmatory on Toxicology Screenings requested by Doctors and Counselors for location.

Position Type/Expected Hours of Work

Some flexibility in hours is allowed, but the employee must be available during the core work hours of Monday, Wednesday and Friday 7:00 a.m. to 3:00 p.m. Tuesday and Thursday 9:30 a.m. to 5:30 p.m. This position will require a normal Saturday rotation for home site.

Travel

No travel required for this position.

Required Education And Experience

This position requires a High School Diploma or equivalent.

Preferred Education And Experience

Office Administration experience, at least one year.