Lead Specialist - IT Application Support Job at TalentBurst in Sayreville

Overview

Lead Specialist - IT Application Support
Time-7:00 AM-3:30 PM from Monday-Friday
Parlin, NJ
1 Year

Desktop/Laptop Support

• Aspen IP21 experience
• App installation
• OS installation / imaging
• Basic network troubleshooting
• Strong understanding of TCP/IPv4 network protocols
• Microsoft/Windows experience
• Ability to lift and move up to 40 lbs (Physically able to rack and stack servers and network gear)
• Help desk or experience using a ticketing system like Service Now
• Customer service experience (Even working in retail or service industry shows they know how to treat customers/users)
• Basic printer experience insofar as configuring the IP address and installing the device on PCs
• Strong communication skills with email, teams, etc...
• Organization and documentation.

Qualifications

• Aspen IP21 experience
• RS Linx experience (Def not required but would come in handy)
• Experience setting up servers
• SQL DB experience
• Firewall experience (To the extent of knowing what to put in a ticket, not be a security expert)
• ITIL License
• Cisco networking experience
• Security+, Network+, CSA, etc... Any relevant certs