LUSH North America
Seasonal Ambassador - Orland Square Mall
LUSH North America, Orland Park, Illinois, United States, 60467
Overview
Position:
Seasonal Ambassador Hours:
0-39 hours/week Contract:
Seasonal Ambassador, Seasonal Ambassador role Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it's not just about selling soap it's about making a positive impact on the world, one bar at a time! Location and compensation:
Orland Square Pay $16.50 USD per hour Responsibilities
Sales and Customer Experience:
Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store's overall sales. Customer Experience:
Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features. Seek opportunities to make customers' day and leave the world Lusher than we found it. Building the Brand:
Educate customers on our brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting store parties and initiatives that help bring in more traffic. Product Passion:
Continually expand product knowledge with ongoing learning and in-depth understanding of Lush products, ingredients, and benefits to make informed recommendations. Team Involvement: Development:
Use Lush resources to develop effective sales techniques and product knowledge to improve performance, support team growth, and increase sales. Take ownership of development, seek feedback, and pursue opportunities to improve skills and abilities. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication and active listening to team perspectives related to DEIB. Foster belonging by promoting teamwork, collaboration, and valuing each employee's contributions. Operational Excellence: Time and Attendance:
Be punctual, reliable, and present. Participate in teamwork, take breaks when needed, and stay updated on company news. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales. Stock and Inventory:
Use Visual Merchandising guidelines to adjust product displays based on sales to improve the customer experience. Policies and Procedures:
Follow company standards for opening/closing, product integrity, respectful workplace, and health and safety. Qualifications
Required: Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service models Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Privacy and legal notices:
Find our Personal Privacy Policy details here. Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, and on lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, now home to many First Nations, Inuit and Mtis peoples. Our reconciliation and decolonization efforts are guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We acknowledge we are guests on this land and act to repair past harm in partnership with Indigenous Peoples, staff, customers and communities we work with. #J-18808-Ljbffr
Position:
Seasonal Ambassador Hours:
0-39 hours/week Contract:
Seasonal Ambassador, Seasonal Ambassador role Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it's not just about selling soap it's about making a positive impact on the world, one bar at a time! Location and compensation:
Orland Square Pay $16.50 USD per hour Responsibilities
Sales and Customer Experience:
Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store's overall sales. Customer Experience:
Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features. Seek opportunities to make customers' day and leave the world Lusher than we found it. Building the Brand:
Educate customers on our brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting store parties and initiatives that help bring in more traffic. Product Passion:
Continually expand product knowledge with ongoing learning and in-depth understanding of Lush products, ingredients, and benefits to make informed recommendations. Team Involvement: Development:
Use Lush resources to develop effective sales techniques and product knowledge to improve performance, support team growth, and increase sales. Take ownership of development, seek feedback, and pursue opportunities to improve skills and abilities. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication and active listening to team perspectives related to DEIB. Foster belonging by promoting teamwork, collaboration, and valuing each employee's contributions. Operational Excellence: Time and Attendance:
Be punctual, reliable, and present. Participate in teamwork, take breaks when needed, and stay updated on company news. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales. Stock and Inventory:
Use Visual Merchandising guidelines to adjust product displays based on sales to improve the customer experience. Policies and Procedures:
Follow company standards for opening/closing, product integrity, respectful workplace, and health and safety. Qualifications
Required: Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service models Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Privacy and legal notices:
Find our Personal Privacy Policy details here. Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, and on lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, now home to many First Nations, Inuit and Mtis peoples. Our reconciliation and decolonization efforts are guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We acknowledge we are guests on this land and act to repair past harm in partnership with Indigenous Peoples, staff, customers and communities we work with. #J-18808-Ljbffr