Breitling
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Breitling is a Swiss watchmaker renowned for its innovations since 1884, including the modern chronograph and navigational tool watch. Today, we continue to lead with a casual, inclusive attitude, unique modern-retro style, and a commitment to sustainable luxury. Our products are inspired by exceptional experiences in the air, on land, and at sea.
Role Description
This is a full-time on-site role for a Sales Associate located in the Greater Chicago Area. The Sales Associate will be responsible for providing exceptional customer service, maintaining client relations, ensuring customer satisfaction, and communicating effectively with clients. This role also involves handling handcrafted watches and other client-related inquiries to meet clients' needs and enhance their experience with our brand.
Key Responsibilities
Deliver an exceptional and personalized client experience that reflects Breitlings values.
Build and nurture lasting relationships with clients to encourage repeat business and referrals.
Provide expert product knowledge and storytelling to inspire client confidence and excitement.
Handle luxury watch sales, insurance inquiries, and after-sales support with precision and care.
Manage client communications through in-person, phone, and digital channels.
Work collaboratively with your team to meet and exceed sales and service goals.
Maintain the highest standards of showroom presentation and product handling.
Qualifications
Proven success in client relations, customer satisfaction, and sales in a luxury retail environment (watches/jewelry experience preferred)
Effective Communication and Customer Service skills
Experience with handling Insurance inquiries and processes
Excellent interpersonal skills
Ability to work in a fast-paced environment and manage multiple tasks
A passion for luxury craftsmanship and the ability to convey that passion to clients.
Prior experience in the luxury retail sector is a plus
High school diploma or equivalent; a college degree is preferred
Be part of a prestigious heritage brand with over 140 years of history.
Work with some of the most finely crafted timepieces in the world.
Enjoy a collaborative, inclusive, and high-energy team environment.
Competitive salary, commission structure, health benefits and luxury retail perks.
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Sales and Business Development Industries
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