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Manhattan Motorcars

Receptionist

Manhattan Motorcars, New York, New York, us, 10261

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Manhattan Motorcars has an opportunity to join our team!

We are looking for an enthusiastic, upbeat & professional person to staff our reception desk, greet our valued customers & direct callers to the appropriate destination within our state-of-the-art facility.

Responsibilities

Answering dealership group phones, text messages, and emails

Greeting and receiving prospects and customers in the showroom

Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson

Working cooperatively with the sales team

Updating customer records

Communicates with callers and visitors in a professional, friendly, and efficient manner

Types memos, correspondence, reports, and other documents

Assisting in scheduling and confirming sales appointments

Assisting in the dealer exchange of vehicle process

Participating in customer satisfaction process

Participate in customer retention process

Maintaining dealer records including filing of documents, updating spreadsheets, etc.

Creating and managing outgoing Fedex envelopes and USPS mail

Qualifications

Excellent communication skills

Outgoing and positive demeanor

Professional presentation

Punctual with the ability to handle schedule flexibility

Maintains a professional appearance

Compensation Range

$18 / hr - $24 / hr, commensurate with experience.