Receptionist

Queensboro Toyota has an immediate need for an automotive receptionist with EXCELLENT customer service skills and a winning attitude to be able to grow into an expanding position to include assisting in our sales areas relatively quickly! This individual will receive calls to the dealership, determine the nature of the callers business, and direct the caller to their destination. Responsibilities

Answering dealership group phones

Greeting and receiving prospects and customers

Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson

Working cooperatively with the sales team

Updating customer records

Communicates with callers and visitors in a professional, friendly, and efficient manner

Types memos, correspondence, reports, and other documents

Assisting in scheduling and confirming sales appointments

Assisting in the dealer exchange of vehicle process

Participating in customer satisfaction process

Participate in customer retention process

Qualifications

Excellent communication skills

Outgoing and positive demeanor

Professional presentation

Punctual with the ability to handle schedule flexibility

Clean driving record and valid driver’s license

Pass background check/drug test

Maintains a professional appearance