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Dosher Memorial Hospital

Pre-Certification/Prior Authorization Team Lead - Patient Service Center

Dosher Memorial Hospital, Southport, North Carolina, United States, 28461

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Pre-Certification/Prior Authorization Team Lead - Patient Service Center Full-Time

Oversees the team responsible for obtaining pre-certifications and prior authorizations for medical procedures and services from insurance companies. This role ensures timely and accurate processing of authorization requests, maintains compliance with payer policies, and provides leadership and support to the team. The Prior Authorization Team Lead is a critical role that requires strong leadership, technical expertise, and excellent communication skills to ensure the smooth and efficient functioning of the pre-certification and prior authorization process in a hospital setting.

Education: - High School Diploma or equivalent - 3 years minimum experience in medical registration or patient access

Skills: - Strong leadership, communication, and interpersonal skills - Proficiency in computer systems and electronic health records - Excellent problem-solving and conflict-resolution abilities - Knowledge of healthcare regulations and compliance requirements - Ability to work effectively in a fast-paced environment

Functions of Position (not an exhaustive list): - Lead a team of authorization specialists, providing guidance, training, and performance management - Oversee daily operations of the pre-certification and prior authorization process, ensuring efficient and effective workflow - Resolve complex or escalated authorization issues, collaborating with payers, providers, and other relevant parties

Additional Information Position Type : Full Time Shift : Day

Contact Information Megan Shrewsbury - HR Manager Human Resources 924 N. Howe St Southport, NC 28461 Email: meganshrewsbury@dosher.org Phone: 910-457-3801 Fax: 910-457-7013