State Farm Arena
Who are we:
A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. We live for the fast-paced world of sports & live entertainment, and we strive to deliver wonderful experiences that create lasting memories.
Who are you:
An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You enjoy being a part of an exciting and dynamic group and are committed to enhancing the productivity and effectiveness of your team.
Job Summary:
As an Event Security Officer, you will be the front line of protecting our guests, team members, and property. You will provide excellent customer service while maintaining the safety, security, and order of State Farm Arena. Following our service culture of
S.M.I.L.E
Southern Hospitality, Make a Moment, Individuals Matter, Listen & Learn, and Empowerment is vital. Responsibilities: Enforce and uphold the integrity of State Farm Arena by following policies and procedures as outlined in the Safety and Security Handbook. Regulate and monitor credentials of everyone for specific access to sensitive and/or restricted locations throughout the arena. Provide excellent guest service by maintaining a friendly and professional demeanor. Respond quickly to potential crowd control issues and provide escorts for unruly fans when necessary. Screen patrons upon entrance via bag searching technique, hand wand metal detector, and ID verification scanner. Keep the venue clear and safe by cleaning spills and removing obstacles. Safeguard against theft and property damage. Communicate effectively with others to enhance the event experience for all. Patrol and monitor all areas of the venue and identify safety risks/violations. Assist with directional and informational inquiries. Diffuse volatile situations with tact and diplomacy. Other duties as assigned. Required Skills/Abilities: Positive, approachable demeanor with excellent communication skills. Flexible schedule and ability to work late hours, weekends, and holidays. Comfortable assisting with large crowds. Ability to perform various duties without loss of efficiency or composure. Clear communication using radios, hand signals, and flashlights. Ability to create effective incident/accident reports. Reliable transportation. Education and Experience: High School Diploma or equivalent. Fluency in reading, writing, and speaking English. Ability to pass a background check. Physical Requirements: Ability to lift and move up to 25 lbs. using proper techniques. Work outside in all elements; most work is done inside the arena. Maintain a post for multiple hours without a view of the event. Walk up and downstairs with or without accommodation. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. If this opportunity looks exciting to you, please complete the application process. Go Hawks! #J-18808-Ljbffr
S.M.I.L.E
Southern Hospitality, Make a Moment, Individuals Matter, Listen & Learn, and Empowerment is vital. Responsibilities: Enforce and uphold the integrity of State Farm Arena by following policies and procedures as outlined in the Safety and Security Handbook. Regulate and monitor credentials of everyone for specific access to sensitive and/or restricted locations throughout the arena. Provide excellent guest service by maintaining a friendly and professional demeanor. Respond quickly to potential crowd control issues and provide escorts for unruly fans when necessary. Screen patrons upon entrance via bag searching technique, hand wand metal detector, and ID verification scanner. Keep the venue clear and safe by cleaning spills and removing obstacles. Safeguard against theft and property damage. Communicate effectively with others to enhance the event experience for all. Patrol and monitor all areas of the venue and identify safety risks/violations. Assist with directional and informational inquiries. Diffuse volatile situations with tact and diplomacy. Other duties as assigned. Required Skills/Abilities: Positive, approachable demeanor with excellent communication skills. Flexible schedule and ability to work late hours, weekends, and holidays. Comfortable assisting with large crowds. Ability to perform various duties without loss of efficiency or composure. Clear communication using radios, hand signals, and flashlights. Ability to create effective incident/accident reports. Reliable transportation. Education and Experience: High School Diploma or equivalent. Fluency in reading, writing, and speaking English. Ability to pass a background check. Physical Requirements: Ability to lift and move up to 25 lbs. using proper techniques. Work outside in all elements; most work is done inside the arena. Maintain a post for multiple hours without a view of the event. Walk up and downstairs with or without accommodation. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. If this opportunity looks exciting to you, please complete the application process. Go Hawks! #J-18808-Ljbffr