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MOBIS Corporate Center of America

IT Analyst, IT Infrastructure (MCCA)

MOBIS Corporate Center of America, Ellabell, Georgia, United States, 31308

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About the Company

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As a Tier-1 supplier for Hyundai Motor Group and numerous other global automotive brands, Hyundai Mobis is a pioneering leader in the automotive parts industry. With a focus on innovation and excellence, we specialize in the production of Chassis, Cockpit, and Front-End Modules. Furthermore, our cutting-edge technologies in safety systems and infotainment products are designed to enhance the driving experience and ensure the highest standards of quality.

Mobis Corporate Center America (MCCA) serves as Hyundai Mobis’s in-house consulting hub, supporting all affiliated entities across the United States. MCCA delivers strategic guidance and operational expertise, driving cross-functional alignment, business efficiency, and innovation throughout the region.

About this Role

A skilled IT Analyst specializing in IT infrastructure is required at Hyundai MOBIS Corporate Center America. This role is crucial for supporting the organization's IT infrastructure management including security, troubleshooting, and collaborating with MOBIS subsidiaries across North America. The ideal candidate should have 3+ years of experience in managing IT infrastructure, systems, and networks, ensuring optimal performance, security, and reliability.

Responsibilities

(To perform within this position successfully, the incumbent must be able to perform each essential duty satisfactorily. Other duties may be assigned.)

IT Policy Compliance and Implementation

Distribute guidelines issued by the headquarters to the IT operations team and ensure that necessary actions are taken in a timely manner according to the prescribed timelines. Ensure that the items outlined in MOBIS policies are properly implemented and monitored within IT operations, conducting oversight and providing timely reports.

System & Network Administration

Install, configure, and maintain servers, networks, and systems (Windows, Linux, and cloud environments). Manage network infrastructure, including routers, switches, firewalls, and VPNs, to ensure secure and efficient communication. Monitor system performance and ensure the availability of services and resources.

IT Support & Troubleshooting

Provide technical support to end-users, diagnosing and resolving hardware and software issues in a timely manner. Manage helpdesk tickets, ensuring prompt resolution and customer satisfaction. Troubleshoot network and system-related problems, offering solutions to minimize downtime.

Security Management

Implement and maintain security measures such as firewalls, antivirus, and encryption to protect company data. Conduct regular security audits and vulnerability assessments. Ensure compliance with IT security policies, industry standards, and data protection regulations.

Backup & Disaster Recovery

Manage and execute regular backups to safeguard critical data. Develop and implement disaster recovery plans to ensure business continuity in case of system failures or data loss.

System Updates & Patching

Regularly update and patch operating systems, applications, and software to ensure systems are up-to-date and secure. Ensure compatibility with new software and hardware deployments.

Documentation & Reporting

Maintain clear and accurate records of systems, configurations, and network topologies. Document troubleshooting steps and resolutions for future reference. Provide regular reports on IT performance, security status, and ongoing issues.

Process Improvement & Optimization

Identify areas for improvement in the IT infrastructure and workflows to enhance system efficiency and productivity. Proactively suggest and implement solutions to improve performance, scalability, and security. Collaboration & Project Support

Work closely with cross-functional teams to support IT initiatives, software deployments, and infrastructure upgrades. Assist in the planning and execution of IT projects, ensuring timely completion and alignment with business goals. Vendor Management

Liaise with external vendors and service providers to manage hardware, software, and IT services. Evaluate and recommend new technologies and tools to improve IT operations.

Supervisory Responsibilities:

No

Qualifications

(The requirements listed below are representative of the knowledge, skills, and/or ability required and preferred for this position.)

Required Education & Experience

Bachelor's degree in information technology, or a related field. 3+ years of experience in IT administration, supporting systems, networks, and infrastructure. Hands-on experience with various operating systems (Windows, Linux, macOS) and network protocols (TCP/IP, DNS, DHCP, VPN). Experience with cloud platforms (AWS, Azure, or Google Cloud) is a plus.

Required Knowledge, Skills, & Abilities

Strong knowledge of IT infrastructure components, including servers, storage, and networking devices. Familiarity with system monitoring tools and network management software. Proficiency in scripting and automation tools (e.g., PowerShell, Bash, Ansible, or similar).

Preferred Education & Experience

More than 3 years of experience in business analysis. Previous experience in a similar role within an automotive part or manufacturing corporation. IT certifications (e.g., CompTIA Network+, Microsoft Certified IT Professional, Cisco CCNA, etc.) are highly preferred. Bilingual proficiency (English and Korean).

Problem-Solving & Communication:

Strong analytical skills with the ability to troubleshoot complex IT issues. Excellent communication skills and the ability to provide clear instructions to non-technical users.

Project Management & Organizational Skills:

Ability to manage multiple priorities and projects in a fast-paced environment. Experience with project management tools and methodologies is a plus.

Benefits and Perks:

(We also offer competitive wages and benefits including:) Health, dental, and vision insurance 401(k) with company match 15 Paid Holidays Paid time off (PTO) and vacation Disability Insurance Life Insurance Relocation Assistance