Verizon Communications is hiring: Retail Sales Associate in Dubuque

Apply prior to the end date: October 16th, 2025

Overview

Join Verizon as a full-time Retail Sales Associate. You’ll be part of a team focused on unlocking your full potential and sales success within one of our retail stores. This role emphasizes customer service, technology sales, and opportunities for growth.

What you’ll be doing

• Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using strong communication to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

Join Verizon today and be eligible for a $2,500 sign-on bonus! (subject to the terms and conditions of the award)

We’re hiring immediately! This isn't just an entry-level retail position. You can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all your sales goals. Top performers could make an extra $14,500 or more in commissions, giving you a total of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance.

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we’ve got you covered!

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both
• $2,500 stock grant per year, part of Verizon's Stock Together award program
• Sales recognition programs with awards, gifts, and incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• 8 weeks of paid parental leave for eligible new parents (up to 16 weeks with disability)
• Up to $8K per year in tuition assistance
• Discounts up to 50% off Verizon products and services
• Additional employee discounts on attractions, automotive, travel and more

This position is a great way to jumpstart your career. One in five Verizon Retail employees received lateral or promotional moves in 2024. Hear from our team members about training programs, culture, and benefits to elevate your career.

What we’re looking for

You’ll need to have:

• High school diploma or GED
• One or more years of relevant experience, demonstrated through work experience and/or military experience
• Willingness to work evenings, weekends, and holidays (schedule provided four weeks in advance)
• Openness to pick up additional shifts and earn more income, typically during peak periods

Even better if you have one or more of the following:

• Experience working in a commission-based environment
• Demonstrated sales experience communicating with customers to find solutions
• Customer service experience

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

After you apply

You may be required to take an assessment. It takes about 19 minutes to complete. If you’re selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.

Where you’ll be working

Onsite at a defined Verizon work location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career and in your life outside of Verizon. They include health and wellness benefits, 401(k) with company matching, tuition assistance, discounts on Verizon products and services, and other incentives.

• Premium pay options such as overtime and holiday pay where applicable
• New-hire vacation and service-based vacation accrual
• Various insurance, disability, and identity protection benefits

This is a commission-based position with the potential to earn more. Grow your network while guiding customers to grow their businesses.

Stay in touch

Even if you’re not a Verizon employee yet, you can sign up to stay connected and be part of our network.