Verizon Communications is hiring: Retail Sales Associate in Kingsport

Apply prior to the end date: October 20th, 2025

Overview

You’ll join Verizon as a Retail Sales Associate, a full-time role in one of our retail stores. This position focuses on customer service, technology solutions, and sales success, with opportunities for growth within Verizon’s retail network.

What you’ll be doing...

• Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network.
• Learn and uncover customers\' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using strong communication to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon-sponsored events.

We\’re hiring immediately! This isn\'t your typical entry-level retail position. Earning potential includes base pay of $16.00 to $21.00 per hour, plus up to $16,000 a year in individual-based commissions if you hit all sales goals. Top performers may earn additional commissions, with a total potential of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance.

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we\'ve got you covered!

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions
• $2,500 stock grant per year, part of Verizon\'s Stock Together award program
• Sales recognition programs with incentives including travel, gifts, and more
• Five weeks of paid time off (vacation, holidays, personal days)
• 8 weeks of paid parental leave for eligible new parents (up to 16 weeks with short-term disability)
• Up to $8K per year in tuition assistance
• Discounts up to 50% off Verizon products and services
• Additional employee discounts on attractions, automotive, travel and more

This position is a great way to jumpstart your career. One in five Verizon Retail employees moved laterally or promoted in 2024. Learn more from Verizon Retail team members about our training, benefits, and growth opportunities.

What we’re looking for...

You’ll need to have:

• High school diploma or GED
• One or more years of relevant experience, demonstrated through work experience and/or military experience
• Willingness to work evenings, weekends, and holidays (schedule provided four weeks in advance)
• Openness to pick up additional shifts and earn more income, typically in summer and holiday peak periods

Even better if you have one or more of the following:

• Experience working in a commission-based environment
• Demonstrated sales experience communicating with customers to find solutions
• Customer service experience

If Verizon and this role sound like a fit, apply even if you don’t meet every “even better” qualification listed above.

After you apply…

You may be required to take an assessment (about 19 minutes). If selected to move forward, a recruiter will reach out with more information.

External candidates may be eligible for a $2,500 sign-on bonus, paid 50% after 1 month and 50% after 9 months, subject to the terms of the bonus agreement.

Where you’ll be working

In this worksite-based role, you\'ll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career and life outside of Verizon. Benefits include medical, dental, vision, disability, life, AD&D and other protections, with a matched 401(k), stock incentives, holidays, personal days, parental leave, tuition assistance, and more. Availability and specifics depend on role and tenure. Newly hired employees may receive up to 15 days of vacation per year, growing with service. Part-time eligibility may vary.

This is a commission-based position with potential to earn more. Grow your network while guiding customers to grow their businesses.

Stay in touch

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